CarMax

Loved my experience at Car Max! Everyone here is so friendly and super helpful. I would 100% buy from them again. Everyone here is so friendly and super helpful. I would 100% buy from them again. More

Anthony Williams is EXCEPTIONAL! ! He is AWESOME AT HIS JOB!! He is very patient and a true professional. I would recommend Anthony Williams to all of my family, friends and colleague ! He is AWESOME AT HIS JOB!! He is very patient and a true professional. I would recommend Anthony Williams to all of my family, friends and colleagues. He makes CARMAX WHAT IT IS! Working with People to get them into a quality vehicle!! More

Very professional, courteous, and willing to answer all my questions. Everything was explained in great detail. The down payment and trade in process was quick and easy. The car was exactly what was shown my questions. Everything was explained in great detail. The down payment and trade in process was quick and easy. The car was exactly what was shown on the website. They double checked everything, and recleaned the car again before I received the keys. Thank you Anthony for making it a pleasant experience. More

Fantastic, easy experience. Great car. I did all the required paper work online and did express pick up. I was in and out in 45 minutes. Great job. I hate typical dealerships wi Great car. I did all the required paper work online and did express pick up. I was in and out in 45 minutes. Great job. I hate typical dealerships with processes that take an entire day. Great job. More

From walking in the door to leaving with our “new to us” car was friendly and expedient experience. car was friendly and expedient experience. More

ALWAYS DO YOUR HOMEWORK / RESEARCH BEFORE BUYING! Well I WAS interested in this particular car at CarMax Louisville because of the age and low miles (2019 w/ just under 5k). BUT I always do my hom Well I WAS interested in this particular car at CarMax Louisville because of the age and low miles (2019 w/ just under 5k). BUT I always do my homework. They listed it at $42,###, though dropped it by $1000 to $41,###. Kelley Blue Book (kbb.com) value tops it at $33,074 when I entered the VIN and I entered it with 4000 miles and even Excellent condition (most likely only Very Good condition). I called and presented my research, but they said they do not negotiate on price, and they feel this vehicle is competitively-priced. *Like I’m going to go hand them an extra $8000 just because they say so* Absolutely NOT! I will say that it’s nice to go shop in-person there and not be hassled by sales people. And you can test drive as many cars as you like. But before signing any contract, do your research on the vehicle and pricing. More

Stress-free visit Doren was very professional and knowledgeable about the vehicles I test drove. (Armada & Pathfinder) Did not purchase because they didn't have exact Doren was very professional and knowledgeable about the vehicles I test drove. (Armada & Pathfinder) Did not purchase because they didn't have exactly what I was looking for. No sales pressure at all. Explained everything about how the CarMax process works. Was offered a very fair price for trade-in (10% higher than local dealership of same brand as my trade-in). More

por poor poor used to be good --now overpriced with high pressure sales staff and poor trade in values-- got better deals in new cars at any other dealer over carma used to be good --now overpriced with high pressure sales staff and poor trade in values-- got better deals in new cars at any other dealer over carmax used cars-- poor service More