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CarMax

Duarte, CA

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8 Reviews

1131 Central Avenue

Duarte, CA

91010

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Showing 8 reviews

August 28, 2025

I have always worried about Carmax, because I am not sure if they can be major brand dealerships. This my first time buying from them, and I am impressed with services and representatives. Also, their cove More

by David W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Everyone who help me and specially Isaias Garcia. Service team as well!
August 27, 2025

Always get the best care with CarMax and their people, Eric was the best one! More

by Jnola1331
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric at Duarte CarMax
August 26, 2025

Great customer service. They met my needs to trade in my old car for a new one. The express pick up day was very fast and efficient. I would shop there again. More

by bndavis73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaias, Reggie
June 04, 2025

Don't do any business with this company CarMax and its entire company they cars are high prices and not worth it but also most of there cars have been in car accident of some kind and don't trust there fi More

by tonyzephir1975
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carmax
July 30, 2016

LIARS Two weeks ago I bought a Highlander from CarMax and was assured they do a rigid inspection of all cars before placing on the market. Following day, I More

by lyster4905
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dwight Lee
May 06, 2016

Friendly, Helpful, Great People I went to CarMax to sell my SLK280. Kelly BB said it was worth $12,450. The dealer where I was buying another car said they'd give me $9,800! xxx! So More

by R. Smebye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua for estimate, Maurice in finance/paperwork.
January 02, 2013

I brought the extended warranty boy that a joke. I have had a bad break noise in the van that I bought from the time I got it and the tell it a defeat in the breaks and there is nothing they can do about i More

by cpdolphin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
repair department
April 27, 2011

Don't believe CarMax's 30-day warranty! I have just Don't believe CarMax's 30-day warranty! I have just bought my 4th car from CarMax. I have dealt with them since they first started operating in Dua More

by California Dreamer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Dept