CarMax
Duarte, CA
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I'm pretty satisfied with purchasing my car at Carmax, despite the waiting time was long but it worthy. Cesar, the sale consultant is good and precise,. Michelle, the service consultant is excellent. Go despite the waiting time was long but it worthy. Cesar, the sale consultant is good and precise,. Michelle, the service consultant is excellent. Good job, good work. Thank you. More
Kristen was awesome! Very straightforward, honest, and thorough. She made the entire process a wonderful experience from start to finish! Very straightforward, honest, and thorough. She made the entire process a wonderful experience from start to finish! More
Dana was there to help me out and he was patient and willing to inform me about everything in order for me to make a good decision. I’m very happy with my Chevy Colorado and I’m happy how quick the proc willing to inform me about everything in order for me to make a good decision. I’m very happy with my Chevy Colorado and I’m happy how quick the process was. I don’t appreciate going to dealerships and some of the practices that they do. Dana was down to earth and didn’t force anything on me like many dealerships would do, and again he made the process quick and easy and I appreciate that, More
CarMax all staffs are professional and kind and accountable. Good reputation. Can be accountable. I recommend CarMax as our car dealer. I hope CarMax be more successful and build more value and ho accountable. Good reputation. Can be accountable. I recommend CarMax as our car dealer. I hope CarMax be more successful and build more value and hold and save the good image for ever and for all. More
Buying my EV from CarMax Duarte was completely hassle free from start to finish. The test drive, paperwork, and pickup were all handled smoothly, and Eric made the process feel organized and transparent. free from start to finish. The test drive, paperwork, and pickup were all handled smoothly, and Eric made the process feel organized and transparent. The peace of mind from beginning to end made the experience well worth it. The only blemish was the charger that came with the car. It was a different brand than the stock one and didn’t work, which really shouldn’t have passed quality control. The warranty didn’t cover it, but the parts and service team were upfront and explained that replacing it out of pocket would actually be cheaper, which I appreciated. Even with that issue, Eric and the Duarte team provided a level of professionalism that’s hard to find. I’d still recommend them. More
Wonderful help had issues with a previous car I had and had to return it but was hesitating because I had fell in love with the one I had selected but fortunately Irvin was very patient and helpful with ev had to return it but was hesitating because I had fell in love with the one I had selected but fortunately Irvin was very patient and helpful with everything that I even just gaved back the old car because of the issue it had and took a different car and since then I’ve been so happy with my new car Irvin is the guy for everything when choosing a car to returning the car and all the process everything was quick and pretty easy love the service that was provided by him and always replying to anything I was needing. More
This is the 3rd CarMax we went to for my daughter's car. Paul was knowledgable, efficient and a pleasure to work with. It was worth the hour drive as a first buying experience for our daughter. Paul was knowledgable, efficient and a pleasure to work with. It was worth the hour drive as a first buying experience for our daughter. More

