CarMax
Duarte, CA
Filter Reviews By Type
Showing 49 reviews
My husband and I were ok with dealership as far as the staff. The car we bought did not have a clean air filter or cabin filter. Now my car has a transmission problem. Its been a few weeks. I bought the staff. The car we bought did not have a clean air filter or cabin filter. Now my car has a transmission problem. Its been a few weeks. I bought the car cause I drive locally. Once I opened it up, I realized the trans problem. Extremely disappointed. More
We needed a car for our teenager however, I had a previous unpleasant experience with this location. Butt my brother in law kept saying give it another chance. He got his kids cars from this locati previous unpleasant experience with this location. Butt my brother in law kept saying give it another chance. He got his kids cars from this location. Glad I did as we walked out with a safe reliable vehicle. Thank you Irvin!!! My only issue is they could have done better cleaning the car. We asked if they would clean it before we left and they said yes. It was still dirty and you could barely see out the windows. Thank goodness we have person that is coming to the house to detail it. More
Had a really good experience buying my car. I bought my car through the Replace Your Ride Program. My salesperson, Timothy, communicated with me during the process. I bought my car through the Replace Your Ride Program. My salesperson, Timothy, communicated with me during the process. More
CarMax-Duarte was a profoundly positive and comfortable experience. On top of the kindness, education and patience behind my car buying experience here, Isaias Garcia was tremendous and made every single s experience. On top of the kindness, education and patience behind my car buying experience here, Isaias Garcia was tremendous and made every single step flow smoothly - from test driving to the buying process. I couldn't be happier with my new car and the attention of CarMax-Duarte during my entire visit. Thank you to everyone! More
I'm pretty satisfied with purchasing my car at Carmax, despite the waiting time was long but it worthy. Cesar, the sale consultant is good and precise,. Michelle, the service consultant is excellent. Go despite the waiting time was long but it worthy. Cesar, the sale consultant is good and precise,. Michelle, the service consultant is excellent. Good job, good work. Thank you. More
Kristen was awesome! Very straightforward, honest, and thorough. She made the entire process a wonderful experience from start to finish! Very straightforward, honest, and thorough. She made the entire process a wonderful experience from start to finish! More
Dana was there to help me out and he was patient and willing to inform me about everything in order for me to make a good decision. I’m very happy with my Chevy Colorado and I’m happy how quick the proc willing to inform me about everything in order for me to make a good decision. I’m very happy with my Chevy Colorado and I’m happy how quick the process was. I don’t appreciate going to dealerships and some of the practices that they do. Dana was down to earth and didn’t force anything on me like many dealerships would do, and again he made the process quick and easy and I appreciate that, More
CarMax all staffs are professional and kind and accountable. Good reputation. Can be accountable. I recommend CarMax as our car dealer. I hope CarMax be more successful and build more value and ho accountable. Good reputation. Can be accountable. I recommend CarMax as our car dealer. I hope CarMax be more successful and build more value and hold and save the good image for ever and for all. More

