CarMax

The process from start to finish was extremely easy and painless. I had a wonderful salesperson In Shaba. He’s one the main reasons I’d recommend CarMax. He’s funny, thoughtful and customer forward. I painless. I had a wonderful salesperson In Shaba. He’s one the main reasons I’d recommend CarMax. He’s funny, thoughtful and customer forward. I did have some issues scheduling fixed on my car, but it was eventually resolved by Shaba. Service in multiple CarMax locations is understaffed - leading to huge delays and stress. Otherwise, wonderful experience! More

Jerry is the best! He always has a positive attitude! He’s humorous and makes the experience of buying a car a pleasant one. I feel comfortable coming here! He always has a positive attitude! He’s humorous and makes the experience of buying a car a pleasant one. I feel comfortable coming here! More

The rating of 3 & reason for not recommending is not isolated to the Duarte CARMAX, it's CARMAX corporate. Employees are great and the buying experience is ideal BUT auto inspection & prep is sub-par. B isolated to the Duarte CARMAX, it's CARMAX corporate. Employees are great and the buying experience is ideal BUT auto inspection & prep is sub-par. Based on the deficiencies I found really makes me wonder on the completeness, care and overall quality of the inspection. Prices are on the very high end and for that price you would expect better prep of the car. Independent dealers do a much better job. I needed a car quick and so I settled. Next time I hope to have a better opportunity to keep looking for a better deal. More

The sale side I would definitely recommend especially Ivan. The appraisal side I would take to another CarMax location. Ivan. The appraisal side I would take to another CarMax location. More

I found the process very effective to buy a car and the people that helped us both in the pre-qualification process and the test drive and closing process to be very straightforward and streamlined people that helped us both in the pre-qualification process and the test drive and closing process to be very straightforward and streamlined More

This is a great place to shop for and purchase a used vehicle. The 10 day "no questions" asked return policy and the 30 day limited warranty are just for starters. The staff is extremely professional a vehicle. The 10 day "no questions" asked return policy and the 30 day limited warranty are just for starters. The staff is extremely professional and work hard to make sure the customer is satisfied, whatever the issue. I recently purchased my second vehicle from this store and couldn't be happier with how I was treated. More

We have bought 2 cars with Tim Zabzdyr. He is the best. No hassles, just in and out! Love it! He is the best. No hassles, just in and out! Love it! More

Finance department is not working efficiently. Too many employees standing around just talking too each other's. Waiting too long to just sign the documents. Too many employees standing around just talking too each other's. Waiting too long to just sign the documents. More

It was very pleasant experience! this is not the first car we purchased from CarMax this is not the first car we purchased from CarMax More

Smooth transaction and very helpful people. Got a great offer for our trade in and a great price for the niro we bought Got a great offer for our trade in and a great price for the niro we bought More