CarMax
Duarte, CA
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I had an appointment and the front desk did not relay the info to the person I had the appointment with after a half an hour I went back to the new person at the front desk and he said the person was open. T info to the person I had the appointment with after a half an hour I went back to the new person at the front desk and he said the person was open. They said that no one informed him that I was.waiting. He never checked if I had arrived either. More
LOVE that they bring the car you want to look at TO YOU! No driving around!I dealt with Chris Choi who was AMAZING! Knows his stuff, quick and accurate with the paperwork. AND you have 10 days after purc No driving around!I dealt with Chris Choi who was AMAZING! Knows his stuff, quick and accurate with the paperwork. AND you have 10 days after purchase if you aren't happy. More
This is the second purchase that I have made from carmax and both has been professional and helpful. If I had to make another purchase I would go to carmax a third time. and both has been professional and helpful. If I had to make another purchase I would go to carmax a third time. More
Sal was great. He was honest and understood what we needed. He was great at explaining to my 17 year old nephew what he would need, and not need, in a vehicle. He was honest and understood what we needed. He was great at explaining to my 17 year old nephew what he would need, and not need, in a vehicle. More
My husband and I were ok with dealership as far as the staff. The car we bought did not have a clean air filter or cabin filter. Now my car has a transmission problem. Its been a few weeks. I bought the staff. The car we bought did not have a clean air filter or cabin filter. Now my car has a transmission problem. Its been a few weeks. I bought the car cause I drive locally. Once I opened it up, I realized the trans problem. Extremely disappointed. More
We needed a car for our teenager however, I had a previous unpleasant experience with this location. Butt my brother in law kept saying give it another chance. He got his kids cars from this locati previous unpleasant experience with this location. Butt my brother in law kept saying give it another chance. He got his kids cars from this location. Glad I did as we walked out with a safe reliable vehicle. Thank you Irvin!!! My only issue is they could have done better cleaning the car. We asked if they would clean it before we left and they said yes. It was still dirty and you could barely see out the windows. Thank goodness we have person that is coming to the house to detail it. More
