CarMax
San Diego, CA
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The dealership was conveniently located. Everyone was extremely helpful and very friendly. I would definitely recommend this location to anyone! Everyone was extremely helpful and very friendly. I would definitely recommend this location to anyone! More
Terrible experience, waiting for car over 16 days to pick up!!! Nothing has been offered to offset my inconvenience. Wrong parts ordered, extending my wait to retrieve the vehicle I purchased. Placed in a lo up!!! Nothing has been offered to offset my inconvenience. Wrong parts ordered, extending my wait to retrieve the vehicle I purchased. Placed in a loaner that that doesn’t match or reflect the quality of vehicle I purchased. I am looking at canceling the deal and going to buy another car from another dealer at this point today. Car is two weeks past due from when it was supposed to be fixed, simple tail light and battery have taken two-three weeks. Incompetent and poor service summarizes my experience More
Horrible service department & sales people dont do a good job breaking down their warranty that’s called car max extended warranty buys it’s not even from them. Dealing with this warranty has been difficult job breaking down their warranty that’s called car max extended warranty buys it’s not even from them. Dealing with this warranty has been difficult after purchasing a vehicle here that didn’t even last 30 days. They have 30-40 sales people to sell you a vehicle but not one person to help you when you have issues with vehicle once if has issue. More
Actual sale and delivery was fine. The bad part is the little game they play on coming soon versus ability to reserve. There is no reason to play games by having to get lucky the secon The bad part is the little game they play on coming soon versus ability to reserve. There is no reason to play games by having to get lucky the second the car status goes to available. Very negative experience. More
