CarMax
San Diego, CA
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Our agent Ivan was very well prepared when we arrived and completed the purchase and documents within 90 minutes. He was polite and professional. We were only given 2 key where the site for our car showed 2. completed the purchase and documents within 90 minutes. He was polite and professional. We were only given 2 key where the site for our car showed 2. He said he would arrange for someone to come to our house and make another. No problem at all with that issue. More
After i had researched exactly what I wanted in a truck I gave the information to CarMax and they found the Honda Ridgeline Truck that I desired quickly. The experience of purchasing it with Salesman Nico wa gave the information to CarMax and they found the Honda Ridgeline Truck that I desired quickly. The experience of purchasing it with Salesman Nico was easy. I highly recommend CarMax More
Sales was great, but the car battery was going dead after 3 weeks, had to buy a new battery $250 so your mechanic better do a better job on the point inspection 3 weeks, had to buy a new battery $250 so your mechanic better do a better job on the point inspection More
Been to Carmax several times. Each time is a great experience. Excellent customer service. Dealer is helpful and made purchasing a new car easy. Each time is a great experience. Excellent customer service. Dealer is helpful and made purchasing a new car easy. More
The staff/associate, Carlos Mendoza was very professional, efficient and knowledgeable. His customer service approach is noteworthy and I never felt pressured at all. And he was very expeditious professional, efficient and knowledgeable. His customer service approach is noteworthy and I never felt pressured at all. And he was very expeditious in completing the transaction the shortest time ever I had experience inside a used car sale setting. And to top it off, he has two transactions that day from me, a return and purchase. CARMAX sets "used car buying" at a new level. Will never buy used car again from any dealership but CARMAX. More
The process of buying a car was very smooth - I spent just 2 hours at the dealership (including a 20 minute test drive) - and drove away in my new car. Later, the service addressed and resolved a minor i just 2 hours at the dealership (including a 20 minute test drive) - and drove away in my new car. Later, the service addressed and resolved a minor issue in a timely manner. I will definitely recommend CarMax to my family and friends. More

