CarMax

Had a lemon, carmax refunded our money We bought a subaru outback from Carmax a few months ago that ended up having some emissions control problems that were caused by additions put on the We bought a subaru outback from Carmax a few months ago that ended up having some emissions control problems that were caused by additions put on the car by a prior owner. Carmax management admitted that they should have recognized the problem and never sold the car to us. They decided to buy our car back from us for full price. It was great not having to get stuck with a broken car with 6k plus in repairs, and allowing us the opportunity to buy a higher quality car. Because they were so willing and easy to work with us on our broken vehicle, we bought another car from them and will be happy to continue buying vehicles from them in the future. I highly recommend this dealership and their service department. They were very honest with us and willing to make us happy. Definitely consider buying your used vehicle here if you're looking. More

Buyer Beware I'm just putting this out there in case you are car shopping at CarMax San Diego (and perhaps all of them). DON'T DO IT! Seriously, they do NOT do 125 I'm just putting this out there in case you are car shopping at CarMax San Diego (and perhaps all of them). DON'T DO IT! Seriously, they do NOT do 125 point inspections. It's all BS. If you buy a car from them, the next place that car needs to go to is a certified mechanic (one that comes recommended for the make of the car). Oil leaks, a broken motor mount and seeping fluid coming from a front differential transfer case is NOT hard to spot and probably not a good buy if the car is only 4 years old and has less than 50K miles on it. So...if the car is a VW Touareg TDI, the price is under 30K, AND you are at CarMax...RUN AWAY... More