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CarMax

San Diego, CA

4.4
158 Reviews

7766 Balboa Avenue

San Diego, CA

92111

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Showing 158 reviews

November 25, 2025

It was a good transaction in all areas, very pleased, my second car purchase here More

by c.rivera1651
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Niko
November 06, 2025

Carmax is a great dealership and I had a wonderful experience with the team that helped me. More

by maribel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnathon I think helped me with the car loaner and service , and Luis sold me the car
November 04, 2025

Great! In n out in an hour! Awesome they fixed my usb port and it works great. Thanknyiu More

by carolynethertonjohnson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shoot don't know
October 29, 2025

As an old person, I was pleased that I did not feel hustled. Carlos was very good at answering questions. He convinced me to buy the Max Care package which I hope is worth it. Selling my existing car More

by Blair
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Carlos
October 29, 2025

Carlos was very helpful and very informative on selling me my 2018 ford edge. Will definitely recommend him to my friends.Great service. More

by Rmlestencion@yahoo.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos
October 27, 2025

Very satisfying assisting customer service and supporting assistance friendly kindness accurate assistance cleanliness beautiful place More

by jun
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jun, VTG Defense
October 25, 2025

This location needs More Spanish speaking agents, wait time was too long, definitely needs better customer service specially for Hispanics. More

by Luis.motta85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Since nobody help me out I went to your parking lot to do an online buy
October 23, 2025

My sales rep was extremely welcoming, helpful, graceful, and patient. Ashley Pepper was extremely helpful and informative, if I had any question or concern she was always there responding in a timely manner More

by Ameza1904
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley Pepper
October 21, 2025

Great customer service, smooth process, and good quality vehicle. Second time with CarMax and great service. More

by Adrian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophia
October 19, 2025

Seamless service from ordering to driving out. My salesperson, Lima, was very helpful. I would not hesitate to buy from this dealership again. More

by SUSAN R.
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lima
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