CarMax
San Diego, CA
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Mostly straightforward. I had to deal with the salesman a bit who tried to be slightly tricky. There were some things I pointed out on the vehicle and he tried to use words I had to deal with the salesman a bit who tried to be slightly tricky. There were some things I pointed out on the vehicle and he tried to use words that maybe a non car person would buy. I had to set him straight and let him know just to be honest and that I am a car person/collector. We were fine after that, but I didn’t appreciate that. Also, they lost the spare key, but gave me a free replacement. Only other thing that upset me a lot was, I was interested in a different 4Runner but was told it was not going to be sold due to it being slightly modified. I saw that it came off of sale then put back on for sale after I purchase my second choice. That was pretty upsetting as I was really interested in that and it was my first choice. More
Service was superb. No games, no xx. Very professional and helpful. I worked with a gentleman named Lima. He is excellent and deserves recognition. A good experience tha No games, no xx. Very professional and helpful. I worked with a gentleman named Lima. He is excellent and deserves recognition. A good experience that I would recommend to friends. More
Got the car we wanted we exact description and no hassle! Staff was friendly, helpful, knowledgeable, and answered all of our questions. There was not pressure into buy the car we test drive. We also got to Staff was friendly, helpful, knowledgeable, and answered all of our questions. There was not pressure into buy the car we test drive. We also got to sell our car there and gave us blue book best value ! Love doing business with them! Thank you carmax and staff! More
I recently purchased a vehicle from the Carmax Kearny Mesa location, and the entire process was absolutely outstanding from start to finish. As a professional with a busy schedule, I truly appreciated ho Mesa location, and the entire process was absolutely outstanding from start to finish. As a professional with a busy schedule, I truly appreciated how efficient and transparent everything was. Here are a few reasons why I highly recommend this location: No-Pressure Environment: The staff was incredibly patient and professional. I never felt rushed or pressured into making a decision, which made the experience very comfortable. Total Transparency: The "no-haggle" pricing policy took all the stress out of the negotiation process. The price you see is the price you pay, and it’s very fair. Efficiency: The trade-in and financing process was remarkably fast. I was able to get through the paperwork and drive off in my new car much quicker than I expected. Peace of Mind: Knowing that I have a 10-day money-back guarantee and a 90-day limited warranty gives me great confidence in my purchase. If you're looking for a hassle-free way to buy a high-quality used car in San Diego, look no further. This team knows how to take care of their customers! Special thanks to the whole team for making this so easy! More
Friendly staff with lots of knowledge and know-how. Cars are all very well maintained and quickly accessible. Selling and purchasing is as simple and straightforward as possible. No hidden fees or pu Cars are all very well maintained and quickly accessible. Selling and purchasing is as simple and straightforward as possible. No hidden fees or pushy sales. Cheers all around. More
Best experience. Justin was so helpful!! I highly recommend him for his sales expertise. He helped me with my hybrid car purchase-- a 2015 Sonata Hyundai Hybrid-- whi Justin was so helpful!! I highly recommend him for his sales expertise. He helped me with my hybrid car purchase-- a 2015 Sonata Hyundai Hybrid-- which was all I could afford. I was intent on getting a car that required less gas tank fill ups. Needless to say, gas is way too expensive. He made the financing process quick and easy. At one point he recommended that I put down about $1,500 more, but I told him I couldn't do it. And that was that, he didn't pressure me at all. From start to finish the entire time took about 2 hours. It has been several weeks since I purchased my car and I have been driving 44 miles a day to and from work. I haven't filled up the gas tank yet. So grateful for his expertise and professional manner. I love my new car. Thanks Justin! More
