CarMax

My car has been in service twice. Firs, the day after purchase (for almost 2 weeks) for repairs that should have been caught during car max inspection. Now, my check engine light came Firs, the day after purchase (for almost 2 weeks) for repairs that should have been caught during car max inspection. Now, my check engine light came on and car max can’t repair for at least a week. I bought the car for my son, and he can’t drive any of the loaners apparently. I have had to adjust my schedule to get him to and from school and work. I asked if Mazda could do the repair for the engine light (catalytic converter) because they can fix now- but the would not allow it. Im very frustrated- More

Very easy process from start to finish. I traded in my old car and they checked it while I did the test drive of my new car. I used the full amount from the appraisal towards my new car and I traded in my old car and they checked it while I did the test drive of my new car. I used the full amount from the appraisal towards my new car and got a great deal. Super happy with purchase. More

I took my car to CarMax for service and Anthony was very kind to me and kept in communication the entire time my vehicle was in service. Excellent service. kind to me and kept in communication the entire time my vehicle was in service. Excellent service. More

Our purchase of a Lexus 350-ES was very straightforward, from the on-line selection of the vehicle through the purchase process, including financing. We had an independent vehicle inspection performed by ou from the on-line selection of the vehicle through the purchase process, including financing. We had an independent vehicle inspection performed by our local mechanic and it checked out in all respects. We've purchased cars from many dealerships in the past, and this was the easiest and least stressful experience by far. Thanks to CARMAX and our rep Joe! More

Best car buying experience of my life by far! Great value for for my trade in and way easy process. Even when I returned the first car I bought THE NEXT DAY it was super easy to exchange it and h Great value for for my trade in and way easy process. Even when I returned the first car I bought THE NEXT DAY it was super easy to exchange it and having the next vehicle shipped in was fast and easy too! With the MaxCare we were even given a loaner vehicle while the first vehicle was being serviced. And our sales guys Austin and Carlos made the whole process fun! I'll never buy or sell another vehicle anywhere else! More

Our agent Ivan was very well prepared when we arrived and completed the purchase and documents within 90 minutes. He was polite and professional. We were only given 2 key where the site for our car showed 2. completed the purchase and documents within 90 minutes. He was polite and professional. We were only given 2 key where the site for our car showed 2. He said he would arrange for someone to come to our house and make another. No problem at all with that issue. More

Thanks to the people at CARMAX for helping me with the 2020 BMW X1 purchased. Specially to Nate who helped me a lot. Thank you. 2020 BMW X1 purchased. Specially to Nate who helped me a lot. Thank you. More

After i had researched exactly what I wanted in a truck I gave the information to CarMax and they found the Honda Ridgeline Truck that I desired quickly. The experience of purchasing it with Salesman Nico wa gave the information to CarMax and they found the Honda Ridgeline Truck that I desired quickly. The experience of purchasing it with Salesman Nico was easy. I highly recommend CarMax More

Sales was great, but the car battery was going dead after 3 weeks, had to buy a new battery $250 so your mechanic better do a better job on the point inspection 3 weeks, had to buy a new battery $250 so your mechanic better do a better job on the point inspection More

Been to Carmax several times. Each time is a great experience. Excellent customer service. Dealer is helpful and made purchasing a new car easy. Each time is a great experience. Excellent customer service. Dealer is helpful and made purchasing a new car easy. More