CarMax

The CarMax employees were great from the salesman to the mechanics. We had a great experience with CarMax. mechanics. We had a great experience with CarMax. More

Overall good experience. Quick and easy express pickup. Transparent pricing. Car was dirty and slightly misrepresented online but covered by 10 day guarantee. Would buy again Quick and easy express pickup. Transparent pricing. Car was dirty and slightly misrepresented online but covered by 10 day guarantee. Would buy again. More

I’m definitely a Carmax fan. This is my second truck purchase from Carmax and it won’t be my last. I like the no haggle price and the easy process. No high-pressure sales and I This is my second truck purchase from Carmax and it won’t be my last. I like the no haggle price and the easy process. No high-pressure sales and I get what I want, not what the salesman wants to sell me like at other dealerships. I like that I can shop dozens of a specific make model and trim of the vehicle that I’m looking for and get it shipped to my local carmax dealership. I did have an issue with the last vehicle I purchased, and I was able to easily return it and exchange it. They paid to ship in the replacement vehicle and kept me on the road while I waited for the new one to arrive. Everyone at the dealership was professional and super courteous, from the person answering the phone to the manager. They listen to my needs and concerns and made sure everything was taken care of. Many thanks Carmax!! More

The experience purchasing a previously owned Honda CRV was very successful. The various parameters of the desired vehicle were entered and several vehicles popped up. The CRV's with the desired age and m was very successful. The various parameters of the desired vehicle were entered and several vehicles popped up. The CRV's with the desired age and milage were reviewed. The vehicle selected was in fact about 300 miles away but. The delivery charge was an acceptable expense in order to actually observe the CRV close at hand. The loan procurement process was not difficult and occurred with info presumably being obtained from other available sources. A fair amount of information was requested and easily supplied. The fact of the matter is that the presence aat the dealers was in fact the closing and signing of paperwork that was in fact already prepared. There is one loose end to be completed. An owners manual was requested. The dealer Rep advised how to procure the manual. The invoice could then be submitted to Car-Max for reimbursement. The manual was in fact easily procured from an online source. Obtaining reimbursement has proven difficult and has in fact not yet been accomplished. However...... The fact remains that a vehicle meeting specific requirements was located in the Car-Max inventory, was upon payment of the fee delivered to the local Car-Max facility, determined to be as described by the detailed online description, within the promised time , the financing was accomplished on line, delivery was accepted. The transaction was completed in a very satisfactory manner. More

I came in and Ashley had all the information I needed with a great attitude. She was determined to put my dream in the driveway! I returned that night and It was very busy but Austin jumped right in and with a great attitude. She was determined to put my dream in the driveway! I returned that night and It was very busy but Austin jumped right in and helped me get my paperwork done before closing! Very friendly, not rushed, and let me know from the moment I walked in he was ready to assist. Brysen was friendly and did an awesome job getting my vehicle ready to go. This is my second purchase from here and I couldn’t be more pleased! What other car dealership offers the warranties you guys do? None. So many options, as well as gap insurance. Express pickup is what separates you guys from the others! No hassle! In and out for the busy type! More

Easy to work with, No pressure sales, Friendly, Courteous, Recommend and Probably use for next car purchase Courteous, Recommend and Probably use for next car purchase More

Very fast and good at what they do good selection of cars friendly people great place to deal with friendly people great place to deal with More

The atmosphere and people was great and made the car buying process excellent and easy buying process excellent and easy More

The salesman Bobby was very helpful and professional and explained everything to My understanding I would recommend CarMax to everyone explained everything to My understanding I would recommend CarMax to everyone More