CarMax

It was a good first impression, friendly and Hector and later Roberto listened to me and did not try to sell me in another vehicle, however thet helped me find a Subaru with low miles, so far it's been gre later Roberto listened to me and did not try to sell me in another vehicle, however thet helped me find a Subaru with low miles, so far it's been great, handles well, great power. Had an issue with the AC at the test drive and will be taking in to CarMax soon to resolve. I definitely was able to purchase the car I wanted at a decent price. I will definitely recommend to others in of a search of a quality used car More

NOW THAT I HVE HAD THE CAR A MONTH HERE ARE MY FEELINGS. . Now after having the car for a month and after having the car detailed (because it was filthy on the lot) I have found a ton of knicks, scratches, . Now after having the car for a month and after having the car detailed (because it was filthy on the lot) I have found a ton of knicks, scratches, touch ups and the fact that the entire back of the car was repainted. Today I found masking tape with maroon paint covering my license plate lights. ...The carfax said no major damage, no repaints ..There was one tiny chip near the rear door ...... not scratches across the roof, trunk and doors, overspray on the bottoms of the tailights and trunk weatherstrip as well as the excess clear drips hanging off the rear passenger wheel well and if you look you can see where the clear started to sag st the top of the pillar because they laid it on so thick . The antenna cover looks like it fought a pigeon ...I mean I love my car but WHAT THE F☆☆K .... Did nobody do a new vehicle inspection on this thing... I realize it came down from Bakersfield but somewhere down the line did nobody that works for Carmax see this and have questions? ... DISAPPOINTED IS AN UNDESTATEMENT THE PROCESS WAS FAST AND EASY AND THE SALESMAN WAS AWESOOME Absolutely painless experience after dealing with two epic disasters of "dealerships" I managed to get the car i wanted at a price that i was good with and Tony Jainoor the salesman was awesome. More

I never feel more comfortable and well take care, Everything went perfect, CARMAX employees were far and beyond meeting our needs. They bought my car for a fair price and I bought my new car with th Everything went perfect, CARMAX employees were far and beyond meeting our needs. They bought my car for a fair price and I bought my new car with them days later, it was fast, actually that day I had an event to attend and the employee filled out my paperwork even faster so I can get to my meeting. Every one I speak with was kind of, helpful and very polite. I 100% recommend Buena Park CARMAX More

Great customer service. Paitent. Knowledgeable. Team works very well with eachother.Above and beyond helpful. All the staff made sure to help me and guide me through each p Paitent. Knowledgeable. Team works very well with eachother.Above and beyond helpful. All the staff made sure to help me and guide me through each process. Beto and Roberto went above and beyond to help me with my purchase and guide me to ensure everything was moving swiflty. I wanted to acknowledge how grateful i was for the teams support and grateful to the 2 people who helped me through each step. I apprciate ALL of their help More

salesman are very proper and helpful, treat people with respect very clean place recommend dealership respect very clean place recommend dealership More

It was a great experience, very helping and excited to help as soon as I walked in the doors help as soon as I walked in the doors More

Orlando made the whole experience smooth and stress-free from the start. He welcomed me as soon as I arrived and took the time to really understand what I was looking for instead of pushing a sale. His hone from the start. He welcomed me as soon as I arrived and took the time to really understand what I was looking for instead of pushing a sale. His honesty and genuine focus on helping me find the right fit stood out, and I’m really glad I got to work with him. I would definitely recommend Orlando to anyone in the market for a car. More

Quick and easy car purchase transaction, but impossible to get a response for a simple request via phone call and several follow up emails. The overall car buying experience was good with no issues. When I to get a response for a simple request via phone call and several follow up emails. The overall car buying experience was good with no issues. When I purchased the car it only came with 1 key although the photo online showed 2 keys. Called several times to ask about the second key with no luck of talking to someone that could actually help. Tried emailing (sent 4 emails) but received no response. From a customer standpoint, this is unacceptable. More

Amazing experience and our representative amazing super helpful and straight forward Vitus Pinto was a great help very kind overall great experience helpful and straight forward Vitus Pinto was a great help very kind overall great experience More

The first car salesman was racist. I had to ask to change my salesperson. Still got the car I wanted I had to ask to change my salesperson. Still got the car I wanted More