CarMax

This has been the worst car buying experience of my life. I bought the car a month ago and it has been in their service department getting fixed longer than I have had it. The fuel pump already went out. The I bought the car a month ago and it has been in their service department getting fixed longer than I have had it. The fuel pump already went out. They false advertised features on the truck that are not there. They gave me a loaner car with less than a quarter of a tank then told me I was responsible for bringing it back with a full tank 😆. Everytime I call for an update they send me to voicemail. This has been overall horrendous. They dont even deserve one star but I guess it won't let you give them zero stars. Will never buy a vehicle from here or recommend this place to anyone ever again. More

Was short and sweet with being able to be pre-approved online and then made the time at the store a lot easier and quicker! online and then made the time at the store a lot easier and quicker! More

way too long to purchase a car, was already selected before I arrived at dealership and I was paying cash. Brought my first child home from the hospital faster than I was able to by a car. before I arrived at dealership and I was paying cash. Brought my first child home from the hospital faster than I was able to by a car. More

This is the 5th vehicle I've purchased from this location and I've always been satisfied with the cars, the location and the personnel I've interacted with. and I've always been satisfied with the cars, the location and the personnel I've interacted with. More

Everything was very straightforward. No hitting agenda and no sudden surprise charges. Everyone was very upfront. The return policy is second to none. No hitting agenda and no sudden surprise charges. Everyone was very upfront. The return policy is second to none. More

Great and seamless process from start to finish. Douglas made the process very easy and a pleasure! Douglas made the process very easy and a pleasure! More

Albert was amazing from the moment he immediately greeted me when I walked into the door at this Carmax location! This was my 3rd buying experience here and by far the best. His experience and knowledge were me when I walked into the door at this Carmax location! This was my 3rd buying experience here and by far the best. His experience and knowledge were invaluable in helping me make the right vehicle choice for me. More

Marcus took care of us. He was very professional and not pushy at all. My only complaint was with the manager. I had to get my Credit Union on the line cause I paid with a He was very professional and not pushy at all. My only complaint was with the manager. I had to get my Credit Union on the line cause I paid with a Cashier Check. They wanted to verify if we had money. I can see a personal check but not a cashier check. I wasn't a happy camper. I almost walked out but I really liked the car. The Manager reached out to to let me know it was company policy. I More

Second time selling a car to CarMax and got great prices both times. This time I bought a car too and got a great deal and great service. Will definitely use CarMax again. both times. This time I bought a car too and got a great deal and great service. Will definitely use CarMax again. More

Outstanding customer service! I really enjoyed the no hassle car shopping. The over all purchasing of two vehicles was great! I really enjoyed the no hassle car shopping. The over all purchasing of two vehicles was great! More