CarMax

Overall GREAT experience. From the online pre-approval to the express pickup, there were no issues. The service department can improve a bit with communication. My car ended u From the online pre-approval to the express pickup, there were no issues. The service department can improve a bit with communication. My car ended up staying overnight at the dealership, after I was told the repairs and inspection would take half a day. I didn’t know it needed to stay until half an hour after the service department closed. Other than that, all went well and I will be a returning customer! More

This is the third time that I buy a vehicle and you all are great, you are fast professional kind. You all have a great heart, always helping. Thank You!! are great, you are fast professional kind. You all have a great heart, always helping. Thank You!! More

-Great all and purchasing experience online -Vehicle had damages on the back chrome Bumper trim; damages not listed on the website -Change oil light within 3 day on the dashboard -Winshield chipped thro damages on the back chrome Bumper trim; damages not listed on the website -Change oil light within 3 day on the dashboard -Winshield chipped through the entire glass; it looked like the gallaxie and all the starts -Mr Douglas states that an advocate would contact me, but she never did -I feel that a 2 star service it's fair More

Eddie Silva was Superd during the entire car buying process and experience. Would definitely recommend him ! process and experience. Would definitely recommend him ! More

Geo was my sales person and he just made car buying so much easier and walked me thru everything step by step. He went out of his way to come in early to assist me due to my schedule with work! Keep the g much easier and walked me thru everything step by step. He went out of his way to come in early to assist me due to my schedule with work! Keep the great work up I will be referring you !! This was a memorable experience I will be forever grateful More

Great service just waiting for my registration window sticker to arrive by mail fantastic auto sticker to arrive by mail fantastic auto More

Excellent buying experience. .. from the time we walked onto the lot to the time we drove off with our Toyota Rav4 Limited!... Well Done CarMax, we will be back soon for another v .. from the time we walked onto the lot to the time we drove off with our Toyota Rav4 Limited!... Well Done CarMax, we will be back soon for another vehicle! :) More

Mark Seels is the main reason we bought , excellent salesman & honest individual Questionable office personnel in getting refund for deposit 30days after purchase…not good PR for CarMax salesman & honest individual Questionable office personnel in getting refund for deposit 30days after purchase…not good PR for CarMax More

Courteous, knowledgeable, reasonable, smooth transition, comfort, excellent communication, explained in detail, friendly, no hassles, welcoming comfort, excellent communication, explained in detail, friendly, no hassles, welcoming More

Nice experience, but our salesman lied about detailing the engine bay. Each car we looked at was immaculate beneath the hood. There is no way they do not detail the engines. We had our mechanic check out the engine bay. Each car we looked at was immaculate beneath the hood. There is no way they do not detail the engines. We had our mechanic check out our car and it was felt to be solid, but misleading customers should be a never occurence. Other than this leaving a slightly bad taste, our experience was positive. More