CarMax
San Antonio, TX
92 Reviews of CarMax
Our car sales rep was super awesome. We didn’t feel pressed at all or rushed to get a car/truck. Robert was super nice and super friendly, I’ve recommended him to about 2 people already! We didn’t feel pressed at all or rushed to get a car/truck. Robert was super nice and super friendly, I’ve recommended him to about 2 people already! 10/10 More
This experience with Carmax in San Antonio on Fountainhead was the best experience we have ever had with a used car lot. This is not lip service for them and I am NOT being paid to say this. Coli Fountainhead was the best experience we have ever had with a used car lot. This is not lip service for them and I am NOT being paid to say this. Colin BACKUS was very helpful and patient with us. We would go back to them any time. More
I am a returning customer to CarMax in San Antonio, Texas. This is now the third car I have bought from /carmax, and my oldest son bought his Subaru Outback from there also a couple of years ago. I g Texas. This is now the third car I have bought from /carmax, and my oldest son bought his Subaru Outback from there also a couple of years ago. I got a real good trade-in on my 2018 GMC Terrain, and it helped me get the Subaru Forester I wanted. CarMax has always provided good, clean cars with low mileage, and many will have the manufacturer's warranties. The only concern I have is that I hope I have a good experience with the extended CarMax warranty. My son did not. Regarding customer service upon the delivery of the car to me, I did not get a full tank of gas for free. My address was wrong on all of the paperwork, and that had to be redone, and it took an additional 30-45 minutes to correct. Charles was really trying to get this done, but I am glad I caught the errors. More
Overall GREAT experience. From the online pre-approval to the express pickup, there were no issues. The service department can improve a bit with communication. My car ended u From the online pre-approval to the express pickup, there were no issues. The service department can improve a bit with communication. My car ended up staying overnight at the dealership, after I was told the repairs and inspection would take half a day. I didn’t know it needed to stay until half an hour after the service department closed. Other than that, all went well and I will be a returning customer! More
This is the third time that I buy a vehicle and you all are great, you are fast professional kind. You all have a great heart, always helping. Thank You!! are great, you are fast professional kind. You all have a great heart, always helping. Thank You!! More
-Great all and purchasing experience online -Vehicle had damages on the back chrome Bumper trim; damages not listed on the website -Change oil light within 3 day on the dashboard -Winshield chipped thro damages on the back chrome Bumper trim; damages not listed on the website -Change oil light within 3 day on the dashboard -Winshield chipped through the entire glass; it looked like the gallaxie and all the starts -Mr Douglas states that an advocate would contact me, but she never did -I feel that a 2 star service it's fair More

