CarMax

Making an appointment to test drive a car is the way to go. You can reserve one on line which makes it easy. Also filling out the finance forms online makes your experience go faster. go. You can reserve one on line which makes it easy. Also filling out the finance forms online makes your experience go faster. More

It was clean and easy to buy my truck. Everyone was helpful. Good attitudes all around. No pressure to buy the extended warranty. It was offered and I was given a choice. Love the tru Everyone was helpful. Good attitudes all around. No pressure to buy the extended warranty. It was offered and I was given a choice. Love the truck. More

Great experience, second car I have purchased from Carmax and fully satisfied both times. No pressure and very transparent throughout the whole process. and fully satisfied both times. No pressure and very transparent throughout the whole process. More

David was pleasant to work with; it took a lot of patience because we wanted to pay cash, but there are limits on ATM amounts, so we had to leave and go to the bank to get a cashier's check... twice. patience because we wanted to pay cash, but there are limits on ATM amounts, so we had to leave and go to the bank to get a cashier's check... twice. We have two banks. We received a reasonable offer on our trade-in, and paid a reasonable amount for our "new" car. The only minus I could see was that the car came with only one key fob, and I'm not sure it was an original, as when I purchased another, it has more buttons. Also, the fob maker/locksmith that Carmax referred us to was WAY over-priced. I was quoted between $200-$300 with possibly more costs to add, when I was able to get the fob for $30 online elsewhere & a nearby shop programmed/cut it for only $60. So, just be smart & do your research. BUT the vehicles offered and employees who work for Carmax are the best. I wouldn't use another dealership. More

Great first time expirence. Great customer service. Very understanding about customer concerns.great staff. 100% recommended Great customer service. Very understanding about customer concerns.great staff. 100% recommended More

My husband bought a truck there two years ago and within a week of purchasing all the lights came on on his dash. Called right away to bring it back to Carmax but was told we had to wait two weeks. When we a week of purchasing all the lights came on on his dash. Called right away to bring it back to Carmax but was told we had to wait two weeks. When we finally were allowed to bring it in they tried to tell us that we missed the deadline for Carmax to cover it. After arguing for well over an hour they agreed to cover any issues if we brought it to their preferred dealer who then left a tool in the engine. Fast forward to two weeks ago when i purchased my hybrid vehicle. The sales man told me i could drive over an hour on a full charge, not sure where he got that bc they car only charges to 20 miles. He was very rude and kept trying to bulldoze over any questions I had. I told him I didn't want Carmax warranty multiple times and proceeded to bulldoze me for 30 minutes until I finally caved. Upon purchasing the car that same day the trunk would not latch and would have to be pushed shut. I asked the salesman and he said "it's a setting you can change just get in the car and mess with it". There's so setting to adjust that - I have to take it in to the dealership. The salesmen don't know anything about the cars and instead of asking someone else they guess and lie. I'm pretty xxxxxx. More

I worked with Sarahna tp purchase my car and I also worked with Corina in the service department and they're both amazing. Thank you guys for everything!!!! worked with Corina in the service department and they're both amazing. Thank you guys for everything!!!! More

It was a wonderful experience purchasing a vehicle at Carmax. I will recommend Carmax over any other dealership. Great experience! Carmax. I will recommend Carmax over any other dealership. Great experience! More

I had an amazing experience and I have to say that Carmela is an amazing asset to your company. She went above and beyond for me and really made my experience so pleasant. Will definitely recommend Ca Carmela is an amazing asset to your company. She went above and beyond for me and really made my experience so pleasant. Will definitely recommend Carmax and Carmela to friends and family. More

Very clean and friendly staff. Always felt welcomed. Nice large selection of cars. Easy process to test drove and buy Always felt welcomed. Nice large selection of cars. Easy process to test drove and buy More