CarMax

We had such a great experience with Carmax. Shout out to Rich who went above and beyond to help us find the perfect fit. We will definitely be buying all of our cars here in the future! High re Shout out to Rich who went above and beyond to help us find the perfect fit. We will definitely be buying all of our cars here in the future! High recommend CarMax in Fresno. More

It was fast. .great people..great service..it's like they knew what I wanted.. .great people..great service..it's like they knew what I wanted.. More

No pressure to buy. Very kind people working at CarMax. Rene was always considerate as he answered my many questions. This was my easiest car-buying experience ever! Very kind people working at CarMax. Rene was always considerate as he answered my many questions. This was my easiest car-buying experience ever! More

Test drive and sales processes straight forward and simple. Grade: A Immediately after sale follow up and contact need assistance, a complete fail. Grade: F I'll never use Carmax nor a serv simple. Grade: A Immediately after sale follow up and contact need assistance, a complete fail. Grade: F I'll never use Carmax nor a service like it again. NEVER. More

This was a great experience! Great team! Great service!! No haggling! Got in and left with the car I wanted! Would definitely do the carmax experience again! Great team! Great service!! No haggling! Got in and left with the car I wanted! Would definitely do the carmax experience again! More

It is always helpful to go to Carmax because there is no surprise when it comes to the price and quality. The experience was great until the end. surprise when it comes to the price and quality. The experience was great until the end. More

It was fast and very easy. Everyone was friendly. We felt very welcome from the time we arrived. Everyone was friendly. We felt very welcome from the time we arrived. More

I ordered a Lexus LC 500 on carmax with the car in NJ and needing to get shipped. Ordering such a nice car online was very stressful because you are forced to pay a nonrefundable $2k shipping before even se needing to get shipped. Ordering such a nice car online was very stressful because you are forced to pay a nonrefundable $2k shipping before even seeing the car. Ok, trust the system I figured. After a couple weeks, the car came in. It was raining and so a bit difficult to view the car outside, but that was all I had to go with since it was going to rain for a few days. I was told that as soon as I test drive it that I have to process payment otherwise it goes to the showroom. Ok fine, test drove it, incredible car as expected and overall in good condition. However, there were multiple scuff marks around the car, and the interior was dirty. Like grime, not trashed. I pointed this out , along with the exterior scuffs, and the tacky carmax decal. I said I'll take the vehicle but I need this $100k car detailed. They said sure thing, just sign the papers and pick up tomorrow. Well tomorrow comes, and I'm not sure if the car got washed or it was just out in the rain. But it definitely wasn't detailed. The car was still grimey, but at least the decal was gone. I was very disappointed that they couldn't clean the car up for a dealership. As I drove away, I saw the mileage and the car had like 50 more miles than when I ordered it from NJ!!! Some folks just took it for a joyride. The whole process felt like a factory line. Waiting times and just in and out of patrons. Very disappointed in the quality of service and delivery of the car. It's definitely the last time I go with Carmax. Not worth the shipping fees and questionable service. The guy admitted that the shipping folks aren't that careful with the cars. More

I had a car transferred the tracking system was nice, although the car took much longer to arrive. Once it arrived it had issues. A lot. Once i drove off two parts fell off. Seat is stained of some sort although the car took much longer to arrive. Once it arrived it had issues. A lot. Once i drove off two parts fell off. Seat is stained of some sort in the back seat. Care stayed extra days due to a error in which they blamed the charging part of the car (prius) Corina is the only thing that stopped me from giving a 1 start she was so professional and nice Breanna answering the phone was so rude she should not be answering calls. More

The process in buying a car was great. carmax took the time to explain everything carmax took the time to explain everything More