CarMax
Jackson, MS
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100 Reviews of CarMax
The truck I purchased in February 2026 was returned to Carmax in March due to the oil pressure warning light coming on. According to Carmax the truck was still under the month warranty period. We are go Carmax in March due to the oil pressure warning light coming on. According to Carmax the truck was still under the month warranty period. We are going now on two months that Carmax has had my truck and it still is in the shop, now at a GM dealer location. If it is this difficult to repair I'm afraid I have received a "lemon" from Carmax & I am very disappointed & disgusted. More
My car salesman’s Eddie Steele sold me my first car. He has such an amazing personality. He kept it real with me and he was very kind and sweet. 10 out of 10 must recommend. He has such an amazing personality. He kept it real with me and he was very kind and sweet. 10 out of 10 must recommend. More
Vehicle was exactly what was described. I had it shipped to my area from another state. Carmax was in constant contact with me during the delivery process. I picked up my vehicle which w I had it shipped to my area from another state. Carmax was in constant contact with me during the delivery process. I picked up my vehicle which was detailed and in mint condition as listed on the website. Sales and out the door was easy, clean and I couldn't have asked for a better experience. More
Clean, Fast, Friendly and Efficient. Didn't receive what I expected for my trade In. Can't remember the lady that helped me, but she did a great job... wish I could remember her name. Didn't receive what I expected for my trade In. Can't remember the lady that helped me, but she did a great job... wish I could remember her name. More
Vehicle was shipped into dealership. No problems. The salesperson, MS Monley was. Professional and very knowledgeable. She was personable and a pleasure to work with. Very helpfu No problems. The salesperson, MS Monley was. Professional and very knowledgeable. She was personable and a pleasure to work with. Very helpful; in fact I came to purchase one vehicle, then my spouse bought a second vehicle. She is a keeper. More
DJ was excellent knowledgeable and nice great customer service he walked me through the whole process and answered all my questions even when he was off the clock... service he walked me through the whole process and answered all my questions even when he was off the clock... More
This is my second car to buy at carmax. I wish I would’ve had a more experienced sales person this last time. I was there for way too long. I felt as if he didn’t know much, was super nice I wish I would’ve had a more experienced sales person this last time. I was there for way too long. I felt as if he didn’t know much, was super nice but not knowledgeable More

