CarMax

I like to know your prices The salesman was not pressuring us I thought we found a good buy pressuring us I thought we found a good buy More

I like CarMax and have had great experiences in the past. The latest experience with Bakersfield CarMax was frustrating and overly time consuming. Staff were inattentive, inefficient and lacked ownership o The latest experience with Bakersfield CarMax was frustrating and overly time consuming. Staff were inattentive, inefficient and lacked ownership of their work. My purchase took several visits (look at cars on the lot, order car shipped in, test drive cars, buy car) and each visit was a “start over” with our file and information. Each was 3 hours minimum even for “express” Each blamed the previous for not setting up our file and/or appointment correctly. Finally we got the attention of the on site manager who owned their issues, helped us, and made us feel valued. More

I would like to say thank you ronni Ochoa from service he I call let him know some issue he took care of the issue an I’m thankful to carmax for making it possible for me to buy a car Thank you 😊 I call let him know some issue he took care of the issue an I’m thankful to carmax for making it possible for me to buy a car Thank you 😊 More

Great experience. I saw what I wanted in Modesto, they shipped it down. I bought it. Supertclean pickup. Very responsive and friendly staff. Highly recommend. I saw what I wanted in Modesto, they shipped it down. I bought it. Supertclean pickup. Very responsive and friendly staff. Highly recommend. More

I was very impressed with the overall service of CarMax. The vehicle arrived quickly. It was clean and I was very impressed with the 125 point check up. My sales rep Vishav was friendly and helpful. I a The vehicle arrived quickly. It was clean and I was very impressed with the 125 point check up. My sales rep Vishav was friendly and helpful. I appreciate the coverage of the extended warranty I purchased as well. Im recommending CarMax to my friends who are interested in purchasing a vehicle. More

Went in looking for a car for are daughter, Fred helped us very nice and friendly. Went home with a newesh car for a good price. us very nice and friendly. Went home with a newesh car for a good price. More

Our salesman was super helpful and patient, the employees were friendly and willing to answer questions were friendly and willing to answer questions More

It was a very nice and clean dealership. All of the staff were very friendly and made the car buying process a breeze All of the staff were very friendly and made the car buying process a breeze More

Really polite. Great selection of cars. The person that helped me was very knowledgeable and friendly. Would shop here again Great selection of cars. The person that helped me was very knowledgeable and friendly. Would shop here again More

The dealership was very professional and did all they could do to find the truck we wanted! Then held good on all the repairs necessary. could do to find the truck we wanted! Then held good on all the repairs necessary. More