CarMax

Great selection, good customer service. The process of buying our truck was fairly effortless. However, the part of transferring our financing to our credit union was not as effortless. But The process of buying our truck was fairly effortless. However, the part of transferring our financing to our credit union was not as effortless. But that had more to do with the credit union, not CarMax. Overall, it was a good experience. More

This dealership is very helpful and friendly and Frank, my salesman, was awesome and helpful. my salesman, was awesome and helpful. More

The customer service was great. I thought that it would take forever but I was in and out. I thought that it would take forever but I was in and out. More

Rourke should get a raise! Helped us out with a return after we found some defects in a vehicle we took home. And stayed in communication and really made the purchase of the ne Helped us out with a return after we found some defects in a vehicle we took home. And stayed in communication and really made the purchase of the next one easy and smooth. He was always in good spirits and also showed care to my young children who were with us. Great salesman and greater person! More

Had been searching months for the right used pickup truck. Low mileage, options, etc. This one showed up on Carmax website. It was in TX and I'm in KS. A little more $ that I wanted to spend but di truck. Low mileage, options, etc. This one showed up on Carmax website. It was in TX and I'm in KS. A little more $ that I wanted to spend but didn't want to let it go so I reserved it for $199. A lady from Chicago called and asked some questions to find out how serious I was. I was so excited. Truck immediately shipped to OKC then set and set. The day came I was supposed to drive it was still in OKC. No communication other than delayed or whatever the web site said. Texted and finally called Carmax. They explained it set on the trailer that was waiting to fill. After making it to Wichita it took some days to clean, detail, etc. With that said a little more communication about the shipping, without me having to call first, would have been nice. Reserve till purchase - 21 days. More

Great communication and customer service with very clean vehicles! Buying was very easy and trouble free. They helped me through all the steps needed to get the new vehicle registered and tagged. The servic vehicles! Buying was very easy and trouble free. They helped me through all the steps needed to get the new vehicle registered and tagged. The service department also did a wonderful job making sure all the minor issues were taken care of. More

Easy process. Purbsales person was so kind and patient with us. He never put pressure on us to buy. Best sells person I have ever had. Purbsales person was so kind and patient with us. He never put pressure on us to buy. Best sells person I have ever had. More

CarMax made buying a car easy! !! Love the clean dealership ability to go online and check out this save some I liked. My salesman was outstanding!!! Mr. Reese Wilson went above !! Love the clean dealership ability to go online and check out this save some I liked. My salesman was outstanding!!! Mr. Reese Wilson went above and beyond helping us!! Great place to buy a car! More

CarMax Wichita was a pleasure to work with when I purchased my 2020 Jeep Grand Cherokee Limited. Every person I worked with was knowledgeable, professional and pleasant. My paperwork was easy to purchased my 2020 Jeep Grand Cherokee Limited. Every person I worked with was knowledgeable, professional and pleasant. My paperwork was easy to understand and processed quickly and efficiently. This is my second purchase from CarMax and I would recommend them to anyone. More

Great no pressure service. Made the car buying process easy. Easily the best in house extended warranty options to select from that fit into many budget levels. Also like that Made the car buying process easy. Easily the best in house extended warranty options to select from that fit into many budget levels. Also like that they can take care of the taxes and tags process for you so you don’t have to go to the DMV. The 3 days to shop around for better interest rates was great too. Great experience overall. More