CarMax
Huntsville, AL
11 Reviews of CarMax
Deceptive labeling of vehicle accessories, 125 point checklist is non-existent, poor resolution of customer complaints, salesperson AC ... was great, can't say the same about the rest of staff we inter checklist is non-existent, poor resolution of customer complaints, salesperson AC ... was great, can't say the same about the rest of staff we interacted with. I would have it zero stars if I could. More
My experience at first was terrible, I was given the run around.They kept telling me my car would be in on certain days and it wasn’t. It took it a month to come in.After talking to several salesman I was g around.They kept telling me my car would be in on certain days and it wasn’t. It took it a month to come in.After talking to several salesman I was getting no where.When it did come in I talk to one person. I felt like he was rude so I asked for some one else to help me by the name of Linda Sheffler she was extremely helpful and nice.I would recommend her to anybody I know that wants to purchase a vehicle from you guys.Again she is a great sales person. More
My experience with Carmax excellence, very polite clean absolutely pleasant smooth sailing for me,l was waiting for offer on my car got it,them Mr.Brian did little more work on computer, put offer in,more absolutely pleasant smooth sailing for me,l was waiting for offer on my car got it,them Mr.Brian did little more work on computer, put offer in,more work on computer, he was smiling said we almost finished believe it I couldn't l drove away in my car I try out week ago.Praise God thank you Carmax taking chance on me.thank you again More
Being 84 years old, this was the best car buying experience I have ever had. Mark Jessett and the dealership went beyond their normal process in helping us find a car we were thrilled to buy. We experience I have ever had. Mark Jessett and the dealership went beyond their normal process in helping us find a car we were thrilled to buy. We appreciated the fact that the customer came first with them, and Mark helped us tremendously. A highly recommended dealership from a highly satisfied customer. More
Great dealership, smooth transaction with minimal issues even with a trade in. Alyssa did a great job taking care of my wife and I in getting us into a gently used 2023 Kia Sportage. even with a trade in. Alyssa did a great job taking care of my wife and I in getting us into a gently used 2023 Kia Sportage. More
Destan was very patient and professional! Although a snag was caught in the trade-in process, the business manager went above and beyond to get my trade taken care of. Although a snag was caught in the trade-in process, the business manager went above and beyond to get my trade taken care of. More

