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CarMax

Huntsville, AL

4.5
11 Reviews

6364 University Drive NW

Huntsville, AL

35806

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11 Reviews of CarMax

June 17, 2026

Great experience. Fast buying process. Helpful staff. Great quality. Transparent buying process. Would recommend again. More

by jbwilburn86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Destan Williams
June 16, 2026

Deceptive labeling of vehicle accessories, 125 point checklist is non-existent, poor resolution of customer complaints, salesperson AC ... was great, can't say the same about the rest of staff we inter More

by reyave
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
AC, Devin, James
June 14, 2026

My experience at first was terrible, I was given the run around.They kept telling me my car would be in on certain days and it wasn’t. It took it a month to come in.After talking to several salesman I was g More

by cheattom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linda Sheffler made the process of me purchasing my vehicle fast and easy. I would recommend her always.
June 11, 2026

I have been very pleased with my experience at Car Max. Robert and Amari were both amazing as salesmen. More

by hollyhurddavis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert and Amari
June 10, 2026

My experience with Carmax excellence, very polite clean absolutely pleasant smooth sailing for me,l was waiting for offer on my car got it,them Mr.Brian did little more work on computer, put offer in,more More

by Nana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr.Brian
June 08, 2026

Everything was great (except the car had some too small carpet pads on the floor - NOT Toyota . . .)! Can you replace? More

by janbburleson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alyssa Diamond
June 07, 2026

Being 84 years old, this was the best car buying experience I have ever had. Mark Jessett and the dealership went beyond their normal process in helping us find a car we were thrilled to buy. We More

by mfrankgraham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Jessett
May 30, 2026

Very congenial staff in all departments. Helpful in all aspects of our buying and selling! More

by barbaraneil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sara Lambert, Chloe Fortner, JD (in service), several others in various departments
May 25, 2026

Great dealership, smooth transaction with minimal issues even with a trade in. Alyssa did a great job taking care of my wife and I in getting us into a gently used 2023 Kia Sportage. More

by str.dak97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alyssa
May 18, 2026

Destan was very patient and professional! Although a snag was caught in the trade-in process, the business manager went above and beyond to get my trade taken care of. More

by allisonhall256
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Destan, Victoria
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