CarMax

Started with Steven who took care of me all the way through and made things happen, did an awesome job and has a great personality, second brought the car back for some defect that I found and they too through and made things happen, did an awesome job and has a great personality, second brought the car back for some defect that I found and they took care of those problems without a second thought, all I can say compared to what I have been put through in the past at other places, CarMaz is the place to buy a car. I don't want to leave out the rest of the employees that assisted me along the way all were friendly and professional, my daughter bought her car at CarMax as well and said the same thing. NO STRESS EXPRESS Thanks, I am enjoying my new ride More

I worked with a few associates over the course of my transaction. I had some troubles with my profile set up - I mistakenly used two different emails. The team kept me informed of what they were doing transaction. I had some troubles with my profile set up - I mistakenly used two different emails. The team kept me informed of what they were doing on their end, and what i needed to do on my end. No one dropped the ball! If one person was leaving for the day, they connected me with another who followed up. Superior service, The test drive/ purchase with Norberto was no-pressure and very pleasant. I highly recommend this Car Max location. I will be back in the future! More

Stephen was excellent and low key on the car I bought. The transaction was easy, smooth and expedient. The transaction was easy, smooth and expedient. More

Christian was very helpful. He worked closely with me to make my purchase happen. I'm very grateful for his knowledge and service He worked closely with me to make my purchase happen. I'm very grateful for his knowledge and service More

Customer service was excellent from the time I walked in to driving my vehicle away. All 3 employees were great! Answered all my questions to my satisfaction. I would recommend Carmax Costa Mesa to all. to driving my vehicle away. All 3 employees were great! Answered all my questions to my satisfaction. I would recommend Carmax Costa Mesa to all. More

Customer service is excellent and there is a wide variety of of cars to choose from of of cars to choose from More

Although the car needs repair,but the service is very good and patient.You can know everything about the process. good and patient.You can know everything about the process. More

Everyone and everything was great. Andreya did a A+ job. Jay was supportive and informative. Andreya did a A+ job. Jay was supportive and informative. More

Carmax made trading in my old car and buying my new car smooth and easy. Everyone we interacted with was respectful and helpful. We left feeling like we got a fair trade and were well taken care of. Carmax smooth and easy. Everyone we interacted with was respectful and helpful. We left feeling like we got a fair trade and were well taken care of. Carmax continued to assist us through several repairs in the first few weeks. Thank you! More

Great service, fair prices, and LOVE that there is no smarmy negotiating like most car dealerships! smarmy negotiating like most car dealerships! More