CarMax

It was impersonal when I requested an owners manual they lied twice they were sending I never received it my car was delivered with no paperwork but purchase contract I called the day after purchase to advi lied twice they were sending I never received it my car was delivered with no paperwork but purchase contract I called the day after purchase to advise person did not add or discuss gap and I wanted it I was told the business manager would call me back never a call back I end up calling the next week was told to bring the car back to do a new contract but then I was hit by 2 vehicles so it was too late. They were not helpful I’ve since went to a different dealership and you can see and feel the difference that you are appreciated and they even call to check on the purchase days later which Carmax doesn’t do you actually speak to people over the phone first several different people More

Dana went over and beyond to help me find the right vehicle for me. He let me look at several vehicles and told me the pros and cons of each one... thank you vehicle for me. He let me look at several vehicles and told me the pros and cons of each one... thank you More

Dealership was very helpful! There were a few times waiting that were understandable, but it allowed each person helping me to be ready and able to assist. There were a few times waiting that were understandable, but it allowed each person helping me to be ready and able to assist. More

Great fast, reliable, friendly, and professional service! Car buying at CarMax is a trouble free experience which i appreciate. service! Car buying at CarMax is a trouble free experience which i appreciate. More

I was greeted from the time I opened the door very politely and was shown the ca that I wanted to see !! politely and was shown the ca that I wanted to see !! More

First I thought the dealership was huge and full of cars . The dealership was clean and well friendly staffed. . The dealership was clean and well friendly staffed. More

The selling of my car and purchasing a new car was easy and I was please with my new vehicle purchase and I was please with my new vehicle purchase More

My sales person, Mayra, was very attentive and professional. She made me feel welcome and was very supportive; I believe she’s a great asset to your company. I would love to work with her again in professional. She made me feel welcome and was very supportive; I believe she’s a great asset to your company. I would love to work with her again in the future. More

CARMAX INGLEWOOD has been the best experience I've had when buying a car! Everyone I dealt with throughout the whole process was extremely patient and helpful. when buying a car! Everyone I dealt with throughout the whole process was extremely patient and helpful. More

They made my trade in and purchase easy. In the future, I'll be purchasing from here again. Very satisfied customer. Would recommend to friends and family. In the future, I'll be purchasing from here again. Very satisfied customer. Would recommend to friends and family. More