CarMax
Inglewood, CA
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98 Reviews of CarMax
Sales representative who helped us was rude and had an attitude the entire time. We waited hours and when we would ask how much longer, we just kept getting a snarky remark from her. I was there for a tra attitude the entire time. We waited hours and when we would ask how much longer, we just kept getting a snarky remark from her. I was there for a trade in and I would have left without purchasing a new car because the wait was so long but I couldn’t because the sales rep said my old car no longer belonged to me since I technically had already signed the paperwork, so it belonged to Carmax, so I was stuck there. Horrible service and extremely long wait time, will never be returning or recommending anyone to go to that Carmax in Inglewood. More
I had a great experience from beginning to end. Found exactly the specific used car I was looking for, model, color and year to exactly replace the car that was totaled, with 11,000 less miles on i Found exactly the specific used car I was looking for, model, color and year to exactly replace the car that was totaled, with 11,000 less miles on it, for about the same amount of money my insurance company gave me in the settlement of claim. Carmax held the car for me once I found it online and called them, and I bought it the same day at the price they offered it for with no haggling. A very stress free experience! More
Easy, streamlined process. The sales staff are friendly, professional and straightforward. There were no hidden fees or bait and switch tactics. The car was exactly as descri The sales staff are friendly, professional and straightforward. There were no hidden fees or bait and switch tactics. The car was exactly as described, completely checked out before delivery and they made sure I was happy with everything before I drove off. Very positive experience! More

