CarMax

CarMax in Pleasonton was wonderful and efficient, both with buying my new car and selling my old one with buying my new car and selling my old one More

Good service easily understand the explanations of sales representative. I would recommend Carmax to other buyers representative. I would recommend Carmax to other buyers More

A huge THANK YOU to Jerry - he was very helpful and patient dealing with my many questions. He made this a very smooth and easy experience. He was friendly, honest and very good at hearing impaired cus patient dealing with my many questions. He made this a very smooth and easy experience. He was friendly, honest and very good at hearing impaired customers like me. I feel comfortable asking many questions I had in my mind. I encourage my hearing impaired friends to choose Jerry at the Pleasanton Carmax as an associate. He was the best associate I have ever experienced in my life. THANK YOU Jerry again for helping me choose the car. More

Large inventory. Very attentive and helpful staff. Smooth and clear process overall. I booked an appointment to see a specific vehicle I was interested in. They hold Very attentive and helpful staff. Smooth and clear process overall. I booked an appointment to see a specific vehicle I was interested in. They hold it for you w/out deposit or anything. You get the car for a test drive (if I remember it correctly, they ask you to limit it to 20 or so minutes) and spend as much time inspecting it on the lot as you need. You can keep your hold on the car for the remainder of the day, so if you need to check alternatives, you have this opportunity. And 10 days return policy is just amazing, gives you the peace of mind. They offer you their warranty, which covers service not only with CarMax's shops, but official dealers too (at least in my case), which is pretty good too. They offer, but never press you on anything. That's the best part, I do not appreciate some car sellers approach to things like this. With CarMax it was easy and very pleasant. I must admit, that my experience with CarMax was so great and so above my expectations! More

I received great service. Everything went very smoothly. I needed a repair on my front seat. Great Job was done! Everything went very smoothly. I needed a repair on my front seat. Great Job was done! More

Big thank you to Gerry - he made this a very smooth and enjoyable experience. I loathe buying cars, normally but this was so easy. We bought and sold a car all in the same few hours. Thank you to everyone enjoyable experience. I loathe buying cars, normally but this was so easy. We bought and sold a car all in the same few hours. Thank you to everyone who helped us that day. More

The whole process with Carmax was smooth, easy and extremely pleasant. The sales rep Injila Fakiri was very helpful and professional. It was a great experience! extremely pleasant. The sales rep Injila Fakiri was very helpful and professional. It was a great experience! More

Finally took possession of our car. It took two attempts to ship an acceptable car (the first one arrived smelling like a dirty ashtray), but we got a great car at an acceptable price It took two attempts to ship an acceptable car (the first one arrived smelling like a dirty ashtray), but we got a great car at an acceptable price and we're happy. More

I have never bought a car before, so it was helpful to have such a smooth process. Car came with new tires, floor mats. Everything went very efficiently. have such a smooth process. Car came with new tires, floor mats. Everything went very efficiently. More

This was actually a great experience, no hassle and most importantly no pressure. Had a 10 am appt. spoke on the phone with the salesperson on the way he had the car pulled up in the front for us all ready, importantly no pressure. Had a 10 am appt. spoke on the phone with the salesperson on the way he had the car pulled up in the front for us all ready, I had to actually go inside to get someone to help us, not your typical auto dealership when your hounded the minute you hit the lot. I would definitely buy another used car from them. We were in and out in about 3 hours after test driving and going over the car, and doing financing and them cleaning up the car and placing a nice yellow bow on it so I could take a picture More