CarMax

My overall experience was good, it took some patience on my part which I sometimes lack, but overall I am very satisfied with my purchase. my part which I sometimes lack, but overall I am very satisfied with my purchase. More

Exceptional service, everyone at the Pleasanton location was great. The finance phone application process was great and was approved within minutes on the phone during the finance application process. The c was great. The finance phone application process was great and was approved within minutes on the phone during the finance application process. The closing process was so easy at the Pleasanton and location. After I test drove the car Dorian in Pleasanton sat in the car with me and went over all the dashboard features with me. When picking up the car it was surprising to see a giant yellow ribbon on the car. Wow! Only wish the Pleasanton Dealer Manager would have come over to say hello during closing. More

In my experience CarMax's operations and customer care are substantially better than the competitors (especially the one that does not allow test drives). They compliment the convenience of online shoppin are substantially better than the competitors (especially the one that does not allow test drives). They compliment the convenience of online shopping with live personal representitive. They carry many choices of high quality cars in their inventory. The sales rep that I dealt with (Kendal) was knowledgeable, informative, and trustworthy. He answered all of my questions patiently, without being pushy. I believe CarMax's does what they say about their multipoint inspection and accurately discloses the condition of the car. I highly recommend CarMax as a trustworthy and professional organization. More

Clean, not pushy, good cars, great sales team, smooth process. Vehicle purchased, happy customer, thanks! process. Vehicle purchased, happy customer, thanks! More

Quality well informed sales person called and followed up. This individual was friendly and competent. up. This individual was friendly and competent. More

I reached out to schedule a test drive for a car I was interested but was never contacted by anyone. interested but was never contacted by anyone. More

It's a wonderful place to buy a car. When they say there is no hassle to buying or selling a car, they lived up to that creed. We would definitely buy a car again from CarMax and we would recommended CarMa is no hassle to buying or selling a car, they lived up to that creed. We would definitely buy a car again from CarMax and we would recommended CarMax to everybody. Our salesperson, Radu, was a pleasure to work with. More

CarMax in Pleasanton, CA is a great place to shop for a car. We would think twice before going to a regular car dealership in the future! car. We would think twice before going to a regular car dealership in the future! More