CarMax

I had an appointment and was greeted and taken to a desk as soon as I entered. It's the 3rd time I've bought a car here and it's always been fast and efficient. as soon as I entered. It's the 3rd time I've bought a car here and it's always been fast and efficient. More

Josh was absolutely incredible! Very great to work with and made everything easy! Had to schedule a check in with the parts department and had to book out 2 weeks but other than tha Very great to work with and made everything easy! Had to schedule a check in with the parts department and had to book out 2 weeks but other than that, very happy with my experience and would love to work with them again. More

LOVE my car! I purchased my Mini from CarMax in Pleasanton. The process was so easy, fairly quick and the service has been amazing. Anthony in sales was awesome I purchased my Mini from CarMax in Pleasanton. The process was so easy, fairly quick and the service has been amazing. Anthony in sales was awesome and so helpful by taking care of everything! And I was given a fair price for my trade in. In addition, there was an item that needed to be fixed on the car and Gush in the CarMax service department couldn't have been more pleasant to deal with. If you are looking for an easy, fairly quick and painless car purchasing transaction - I can't recommend CarMax in Pleasanton enough!!! More

CarMax made the car-buying process incredibly easy. I loved the no-haggle pricing, fair trade-in value, and the stress-free, professional atmosphere. I loved the no-haggle pricing, fair trade-in value, and the stress-free, professional atmosphere. More

Injila was very patient and helpful and was true to her word. My wife and I appreciated her professionalism and guiding us through the process. We had to make some changes and while it took longer, she ens word. My wife and I appreciated her professionalism and guiding us through the process. We had to make some changes and while it took longer, she ensured we were taken care of well. She helped us understand CarMax's warranty and we ended up taking it too. More

I was looking for a unique car and they have a great platform to ship cars across their US locations. The process was straightforward but the only problem was they couldn’t confirm my loan balance with platform to ship cars across their US locations. The process was straightforward but the only problem was they couldn’t confirm my loan balance with my bank for my trade-in because it was 5 pm and I had to go back next day to buy the car. More

The customer service at CarMax Pleasanton made me a two-time customer. Dorian S. is knowledgeable, courteous, and very responsive to all of our requests. His humor makes the entire experience of buyi two-time customer. Dorian S. is knowledgeable, courteous, and very responsive to all of our requests. His humor makes the entire experience of buying a car an enjoyable time. I will return to CarMax again for our next car, and make sure you ask for Dorian in sales. More

tried to resolve issues, did not though, doubt other dealers would have done as well dealers would have done as well More

All good. Jerry, the sales rep, and the other employees were patient, thorough, and easy to deal with. Overall, a pretty easy experience. Jerry, the sales rep, and the other employees were patient, thorough, and easy to deal with. Overall, a pretty easy experience. More

Clear communication, stress free, and didn't feel like I was being cheated. Exactly the car buying experience I was hoping for. was being cheated. Exactly the car buying experience I was hoping for. More