CarMax

No pressure, no surprises, and a great experience. Julian was very knowledgeable and worked well with his team to accommodate my schedule. Julian was very knowledgeable and worked well with his team to accommodate my schedule. More

I still cant get over how stress free it was to buy a car at CarMax. It was the most stress free car buying experience I have ever had. No back and forth with the salesman. No haggling on the value of my tra at CarMax. It was the most stress free car buying experience I have ever had. No back and forth with the salesman. No haggling on the value of my trade in. This is how buying a car should be. I was driving home with my new car in less than an hour. This is how buying a car should be. I will never buy a new car from a dealer again. Thank you CarMax!! More

This was my first car purchase through CarMax and I am very pleased with how it went. The employees at the dealership were pleasant and friendly. I have two complaints: 1. They low-balled me on my trade- very pleased with how it went. The employees at the dealership were pleasant and friendly. I have two complaints: 1. They low-balled me on my trade-in. They offered me $5600 and I was able to sell it to Carvana for $7600. 2. The actual pruchase/pick up of the car took much longer than I expected. I had done all the pre-purchase work in advance so that my pickup experience would take about 20-30 minutes, however I was there for almost 2 hours. To be fair, I added the MaxCare warranty at the last minute, so it's likely they had to re-do the paperwork, but even the process of printing out the paperwork and getting whoever else on the CarMax team to process the paperwork took a painfully long time. All of that said, I will definitely look to CarMax again for my next purchase. More

Best experience EVER! ! No pressure, great customer service pre and post sale! Would definitely recommend. ! No pressure, great customer service pre and post sale! Would definitely recommend. More

Great service from everyone at the business office and sales desk. They addressed issues post sales as well. This is my second carmax purchase and will continue using them in the future. sales desk. They addressed issues post sales as well. This is my second carmax purchase and will continue using them in the future. More

The car. Lying experience was great. No hassle! One of the best car buying experiences I’ve encountered Lying experience was great. No hassle! One of the best car buying experiences I’ve encountered More

Professional and efficient customer service from the moment you come into the store. My advisers Mia and Kendal are very knowledgeable and helpful. Car shoppings are never easy but they make the process moment you come into the store. My advisers Mia and Kendal are very knowledgeable and helpful. Car shoppings are never easy but they make the process easy and smooth. I got what I wanted and really appreciate their help. Highly recommend CarMax Pleasanton location to anyone who looking for used cars. They have wide selection of cars that fit your budget and also provide excellent support when needed. More

Pleasant, clean, polite, innovative, informative, easy, fast, correct, knowledgeable, honest, superior, wonderful, fun, confidence, super. fast, correct, knowledgeable, honest, superior, wonderful, fun, confidence, super. More

Our salesperson didn't pressure us. He allowed us time to shop around and be confident with our decision. He allowed us time to shop around and be confident with our decision. More

5 Stars for Mia! Mia was incredibly helpful, knowledgeable, and professional. She made our visit to CarMax smooth and stress-free—much better than our experiences at Mia was incredibly helpful, knowledgeable, and professional. She made our visit to CarMax smooth and stress-free—much better than our experiences at other dealerships. From the test drive to the paperwork, we were out in under 3 hours! She even scheduled an appointment for us to get the A/C fixed the very next day. Excellent service all around! More