CarMax

Great to work with. This was the second car we bought from Shae and couldn't recommend more. This was the second car we bought from Shae and couldn't recommend more. More

Matthew at Carmax was phenomenal and helpful in every way! Thank you very much for everything Matt!! way! Thank you very much for everything Matt!! More

We were pleased with the service we received at the dealership. We love the car we purchased. dealership. We love the car we purchased. More

Selling and purchasing my vehicle was very nice except I was there for 6 hours which is too long. I had an appointment for 1:30 somebody didn't come and help me till 2:15. I had Michael at the final at the was there for 6 hours which is too long. I had an appointment for 1:30 somebody didn't come and help me till 2:15. I had Michael at the final at the buy and sell he was it was very pleasant to work with I was very happy with that and because I was there for so long I bought pizza for everyone. More

Everyone was very helpful; however the phone lines weren’t working correctly and CarMax’s system lost track of our car when shipping! weren’t working correctly and CarMax’s system lost track of our car when shipping! More

Shae was helpful and efficient! He made the whole process go by smooth and quickly! He made the whole process go by smooth and quickly! More

This was our first time using the CarMax system of sales to purchase a vehicle. We found it to be a low-pressure sales environment with friendly service. We had a specific vehicle type (Make and Model) that to purchase a vehicle. We found it to be a low-pressure sales environment with friendly service. We had a specific vehicle type (Make and Model) that we were looking for - The Meridian location did have a selection that met what we were looking for. Asking for vehicle history we learned CarMax does not provide any Carfax information (unusual in our experience for a reputable sales location), the previous service statistics were vague. This was new to us in car buying, even though the sales staff indicated that the vehicle had been serviced and that the tires had been rotated, however, I should have been more specific with my questions as to what type of pre-vehicle inspection and service had been done on the vehicle. After purchasing the vehicle, we learned from a reputable service facility that the latest Carfax service history was from 2022. We had the vehicle fully serviced (70K Miles) and learned that the oil and air filter had not been serviced recently - unknown how long it had been - and the tires had not been rotated on a regular basis. As cash buyers ($38,000+) we'd hope to have purchased a vehicle that had been inspected and serviced, not just washed. The dealership did offer an extended service warrantee for an additional cost. More

Great staff, great vehicles, easy process, nothing like old dealership processes, no hageling about price. Just pick a vehicle, pay and drive home. old dealership processes, no hageling about price. Just pick a vehicle, pay and drive home. More

Sales associates were very polite, patient, and helpful. I enjoyed the whole experience. I would absolutely recommend Carmax to friends. I enjoyed the whole experience. I would absolutely recommend Carmax to friends. More

Extremely helpful staff. Great selection of cars, quick sale! Will absolutely shop here again next time. Great selection of cars, quick sale! Will absolutely shop here again next time. More