CarMax

Friendly customer service, and super easy to buy a car with CarMax. No hassle not even with needing the car to be shipped to our location. with CarMax. No hassle not even with needing the car to be shipped to our location. More

CarMax was great. I could research cars in detail to look at past ownership, recalls, features etc. I found a car at the local CarMax that fit my needs and I could l I could research cars in detail to look at past ownership, recalls, features etc. I found a car at the local CarMax that fit my needs and I could look at it in detail and test drive it. The salesman was helpful and had the mechanic immediately check something that I was worried about, but it wasn’t a problem. More

I was very disappointed in the shipment time for the two cars I had ordered. The first one took nearly two weeks to arrive from Salt Lake. I could not get any answers as to where or why the car didn't come cars I had ordered. The first one took nearly two weeks to arrive from Salt Lake. I could not get any answers as to where or why the car didn't come within that time. I got tired of waiting and went looking elsewhere. If Shae hadn't called and apologized for the store, I would not have looked at ordering the second one. And from Portland it took nearly 2 weeks, and then found out when they told me it was shipped, it never was. Shae finally got the vehicle here, and I purchased it...thanks to him and his help alone.Your format, with not having salespeople financially interested in make things work, just was not helpful. When I asked questions about where the cars were, no one knew...or even cared to find out, which I think was part of why I was not able to get the cars on time. Shae was your only positive in the process even though to begin with others made attempts to get me a car. More

I applied for pre-qualification. Everything went very well well. Tested car on a drive Everything went very well well. Tested car on a drive More

They were really nice to work with. This was my first time buying a car through carmax. They explained everything to me and all my questions. I really like how kind and not pushy with b This was my first time buying a car through carmax. They explained everything to me and all my questions. I really like how kind and not pushy with buying a car. More

My experience was great at Car Max. Everyone involved was very professional and outgoing. I would definitely recommend Car Max to friends and family. Thank You, Mike Maloney Everyone involved was very professional and outgoing. I would definitely recommend Car Max to friends and family. Thank You, Mike Maloney More

The dealership was very clean and organized. The people I interacted with were very kind , welcoming, and professional. My experience was top notch from start to finish. The people I interacted with were very kind , welcoming, and professional. My experience was top notch from start to finish. More

Simple, seamless process without the nonsense native to a traditional car buying experience. Well done, CarMax! traditional car buying experience. Well done, CarMax! More

We were in shock on how fast and easy the process was! Liam is hands down one of the Best and we will be returning with our kids who both need a vehicle. Liam is hands down one of the Best and we will be returning with our kids who both need a vehicle. More

Transaction is smooth in busuness department bit when it comes at service need to call for many times before someone will answer the call. comes at service need to call for many times before someone will answer the call. More