CarMax

Our vehicle‑buying experience was excellent from start to finish. Pei Guo was outstanding — incredibly knowledgeable, pleasant, and attentive throughout the entire process His manager, Robert, was also an i finish. Pei Guo was outstanding — incredibly knowledgeable, pleasant, and attentive throughout the entire process His manager, Robert, was also an important part of our experience and absolutely deserves recognition as well. More

Henry was very nice, attentive, and helpful during the whole process. Other staff for trade-in inpsection, payment, and DMV paperworks were also friendly and helpful. All went well except one small thing. whole process. Other staff for trade-in inpsection, payment, and DMV paperworks were also friendly and helpful. All went well except one small thing. We were five pepole. A young saleperson threw the chair toward us while helping get the chairs for us. That was unprofessional and impolite. Other than that, everything was good. More

Everything went very smoothly during my scheduled appointment. I received a very reasonable amount for my trade in. Would recommend others to work with CarMax if they want a new car. appointment. I received a very reasonable amount for my trade in. Would recommend others to work with CarMax if they want a new car. More

Friendly Flor help us with a smile on her face. Make everything easier. Will come back if I need another car. Make everything easier. Will come back if I need another car. More

I got a great deal. The salesman did not return emails after the sale about my trade-in, which was disappointing. I did receive great service from Maria in their Busines The salesman did not return emails after the sale about my trade-in, which was disappointing. I did receive great service from Maria in their Business Office. More

My experience with CarMax purchasing my vehicle was fairly smooth there were a few hiccups in the process that most people would less likely experience. I was replacing a leased vehicle that was totale fairly smooth there were a few hiccups in the process that most people would less likely experience. I was replacing a leased vehicle that was totaled with the exact same vehicle. I knew exactly what I wanted and the high standard I kept my previous vehicle. My purchase choice I had to compromise on condition. But I will stay with my decision and I would recommend CarMax to the buyer that embraces the ability to get the vehicle You truly desire More

This is our second time purchasing a car through CarMax's Fremont facility. Both experiences have been outstanding. Knowledgeable and friendly staff. The buying process is easy and smooth. So much of the Fremont facility. Both experiences have been outstanding. Knowledgeable and friendly staff. The buying process is easy and smooth. So much of the process can be done on line and ahead of time. We had a minor repair issue on our newest purchase and it was handled quickly and to our satisfaction. More

Carmax is a convenient place to shop a car. Staff are very friendly, helpful and knowledgeable. Staff are very friendly, helpful and knowledgeable. More

I was completely satisfied with everything and everyone. Nicolas White was incredibly helpful and nice. Nicolas White was incredibly helpful and nice. More

Our first purchase at carmax. We previously bought 2 cars at carvana. We gave our carvsna purchases 5 stars and we now give carmax 5 stars as well. Everything went smoothly and ea We previously bought 2 cars at carvana. We gave our carvsna purchases 5 stars and we now give carmax 5 stars as well. Everything went smoothly and each person who assisted.us was super nice and helpful. Now we're getting ready to buy another car and we're looking at both dealers to see who will get our business. It all depends on who has the car we want at a price we think is fair...Stay tuned More