CarMax
Spokane, WA
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103 Reviews of CarMax
It was a great experience. We were able to do most of the paperwork online after pre approval, and it was a pretty fast process getting the vehicle and heading on our way. The We were able to do most of the paperwork online after pre approval, and it was a pretty fast process getting the vehicle and heading on our way. The quality of the vehicle was good also. They even washed it right before handing us the keycard. I would totally recommend to anyone looking to get into a vehicle. More
Buying a car couldn't be easier. Everyone was very friendly and helpful. The car was exactly as advertised, in great shape and priced well. I couldn't be happier with my experience a Everyone was very friendly and helpful. The car was exactly as advertised, in great shape and priced well. I couldn't be happier with my experience and purchase. More
They really follow up on any repairs needed. I bought a used mustang and discovered the satellite radio had a defective antenna. The antenna was replaced at no cost under their warranty. All of I bought a used mustang and discovered the satellite radio had a defective antenna. The antenna was replaced at no cost under their warranty. All of the people I met in the service department went out of their way to ensure all of the work was done efficiently and to a high standard of excellence. The service department maintained the expectation of excellence I have come to expect from Carmax since buying the mustang. More
They do make things somewhat easier that other dealerships. My first experience buying from them (2017) was great. My second experience (2026) was less stellar. Car I bought had several issues tha dealerships. My first experience buying from them (2017) was great. My second experience (2026) was less stellar. Car I bought had several issues that should have been assessed during the 125+ point inspection they brag about and when I asked to see the inspection report, I was told it was proprietary. They took the car in no problems to fix the problems, but just felt like they didn’t trust me or I shouldn’t trust them - either option is bad. I ended up returning the car within the 10 days, but am still waiting for my refund check 8 days later. Return process was pretty simple. More
This is my third car purchased from Carmax! They make the experience so easy and I knew before I went exactly what I was getting and what my financing options were. Will never go somewhere else They make the experience so easy and I knew before I went exactly what I was getting and what my financing options were. Will never go somewhere else for a car!!! More
Salesman was helpful and knowledgeable. Once the vehicle arrived everything went smoothly. Will recommend Carmax and specifically the Spokane location to friends and family. Once the vehicle arrived everything went smoothly. Will recommend Carmax and specifically the Spokane location to friends and family. More
i was surprised it didn’t take me long to purchase a car this is my 3rd car i bought from carmax and i was very happy with my gmc and i would like to thank Ryan who helped me. this is my 3rd car i bought from carmax and i was very happy with my gmc and i would like to thank Ryan who helped me. More
CarMax made buying my Miata very easy. From the first contact to signing the deal everyone was pleasant and easy to work with. No hour in the F&I office getting extras I didn’t want jammed From the first contact to signing the deal everyone was pleasant and easy to work with. No hour in the F&I office getting extras I didn’t want jammed at me. This was the easiest car deal I’ve ever done in 60 years of buying vehicles. More

