CarMax

This was my first experience with CarMax and I am a happy customer. I knew which car I was looking for, so it was so easy buying online and picking up. I'm not a fan of haggling so this was the perfect expe customer. I knew which car I was looking for, so it was so easy buying online and picking up. I'm not a fan of haggling so this was the perfect experience. Adam called me as soon as I was finished buying online to confirm everything and set my pickup date. When I came to pick up my car the CarMax team were very quick and explained everything to me. I was out the door in 30 mins with my car. I will definitely use them again. More

Easy low pressure purchase. I had a car shipped in to test drive, it wasn't the right one for me and returning it was simple and easy. I had another shipped in and this one wa I had a car shipped in to test drive, it wasn't the right one for me and returning it was simple and easy. I had another shipped in and this one was a much better fit. I paid cash so I don't have any experience with their financing department. The extended warranty was offered, but not pushed. Which I appreciate since I purchased highly reliable cars and keep them a long time. Our last two auto purchases have been through the Spokane Carmax and our next one likely be as well. More

Cameron, and all the staff were extremely compassionate and friendly. They were patient and helpful even at closing hour and friendly. They were patient and helpful even at closing hour More

I had no pressure they were friendly and I picked my car, drove it and bought it. I love CarMax. This is my second buy from them. I highly recommend them. drove it and bought it. I love CarMax. This is my second buy from them. I highly recommend them. More

Very friendly associates work here. They ask if you need something and check on you constantly. They are organized and precise. When you walk in the door, you know you will be treate They ask if you need something and check on you constantly. They are organized and precise. When you walk in the door, you know you will be treated with respect and kindness. More

Great experience. Only complaint, they did a typo on my phone number, so wjen I called to check on a car part they were to order for me, they couldn't find me. Then th Only complaint, they did a typo on my phone number, so wjen I called to check on a car part they were to order for me, they couldn't find me. Then they somehow never ordered the parts. Then when parts came in, never called. So make sure if they promise you something, that you follow up, if you haven't heard back. Otherwise, easy transaction on buying car. More

What a great experience! We found the car that met everything on our check list and reserved it online and paid to have it shipped to Spokane, it took longer for the car to g We found the car that met everything on our check list and reserved it online and paid to have it shipped to Spokane, it took longer for the car to get in, and communication got a little stalled, which was inconvenient since we live several hours away and were trying to make plans to go see it around our schedule and when the dealership would be open. After talking to the manager on the phone and explaining the situation he kindly reimbursed our entire shipping fee. That was the only bump we had, the rest of the process was so easy! We met with our "salesman", Jake, and the rest of the process took a only couple of hours, including the test drive. The fact that they provide so much information about the car on the site, including how many previous owners, how often the car was serviced, and very detailed pictures, helped us make a very educated decision before we even saw the car in person. We went knowing we would buy the car unless something was glaringly obvious not to. You know the price you will be paying before you go so none of the haggling...you either want the car for the listed price or not. Jacob was very kind and attentive, through the entire process. We drove our new car away with smiles on our faces and feeling like we got a very fair price. More

everything want smooth. the salesman was very good and answered all our questions. we brought the car back to the service dept. and that went very good. The lady service wri the salesman was very good and answered all our questions. we brought the car back to the service dept. and that went very good. The lady service writer was also terrific. More

great experience, fast, easy, nice people to work with, no hassles, we knew what we wanted and they had it available no hassles, we knew what we wanted and they had it available More

The shopping and buying experience was smooth and stress free. Angela was patient with me taking my time looking at difference vehicles. The Service department was amazing as well. free. Angela was patient with me taking my time looking at difference vehicles. The Service department was amazing as well. More