CarMax
Sacramento, CA
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25 Reviews of CarMax
I was extremely impressed with Issac Drake, my salesperson. I explained that I had never bought a used car in my life and only GM. I also explained that my severe PTSD causes me extreme claustroph salesperson. I explained that I had never bought a used car in my life and only GM. I also explained that my severe PTSD causes me extreme claustrophobia so I need a larger vehicle, plus my service dog (100 lbs). He found me the perfect fit but I told him this was a big decision for me. I asked if he would hold the suv for me until the next morning and he said yes. The next day I came back and bought the suv. I told both of his supervisors that he is the ONLY reason I came back. He kindness and patience with me sealed the deal. I also said he should be a trainer on GOOD CUSTOMER SERVICE. Thanks Issac. Tracy J. Johnson More
I brought my car back in so some things could be fixed and repaired. I received excellent service form top to bottom. My car was fixed and it looked great and repaired. I received excellent service form top to bottom. My car was fixed and it looked great More
Easy. Straight forward. Simple. The process to find, test drive, and purchase my "new to me" car couldn't have gone any better! I was very happy with the w Straight forward. Simple. The process to find, test drive, and purchase my "new to me" car couldn't have gone any better! I was very happy with the whole experience. Thank you Robert Salaz for taking care of me. More
Wonderful experience. Love the online pre-approval process and the no haggle policy. The staff were professional and helpful. Love my car! Love the online pre-approval process and the no haggle policy. The staff were professional and helpful. Love my car! More

