CarMax

The entire staff was efficient, friendly, fair and easy to work with. It was the easiest and most enjoyable car buying experience I've ever had. They continued their good customer service even after I had to work with. It was the easiest and most enjoyable car buying experience I've ever had. They continued their good customer service even after I had questions after the sale. More

The Staff was great. Service very good but it is really difficult to get someone on the phone Too much automation. Service very good but it is really difficult to get someone on the phone Too much automation. More

Friendly, helpful, very accommodating. Service needs before and after we're done quickly and very well, including provision of Lyft rides while being done. Service needs before and after we're done quickly and very well, including provision of Lyft rides while being done. More

They were responsive. I got home and didn't have a temp tag on the vehicle so I had to return the next day. I had to take the Jeep to a Jeep dealership for wheel alignment I got home and didn't have a temp tag on the vehicle so I had to return the next day. I had to take the Jeep to a Jeep dealership for wheel alignment and a software update that CarMax reimbursed for. I discovered the passenger massage function did not work and they serviced it, however it is still not working. When I went to register the car, the title had not been sent in the DMV packet. Everyone was nice and responsive but still dealing with issues with my purchase. More

Jessica was great and although it took longer than normal, as they received the wrong part, they did get the right part in quick and got it installed. They had my car for a full week. Better experienc normal, as they received the wrong part, they did get the right part in quick and got it installed. They had my car for a full week. Better experience than expected. More

Everything was the way they described it to be overall Iam satisfied with my purchase. Iam satisfied with my purchase. More

We purchased our 2023 Hyundai Palisade from the lot in Mobile AL. I can not say enough of how wonderful the customer service there was. Highly recommend purchasing a vehicle through them. Go see Chris or Mobile AL. I can not say enough of how wonderful the customer service there was. Highly recommend purchasing a vehicle through them. Go see Chris or Dakota you will not be disappointed!! More

Dealership personnel were helpful, knowledgeable and friendly. Great experience! We were given undivided attention and all of our questions were answered. friendly. Great experience! We were given undivided attention and all of our questions were answered. More

No carmax store near auburn, Alabama. I went to mobile alabama. The service is good, but not professional knowledge but sale manage... I went to mobile alabama. The service is good, but not professional knowledge but sale manage... More

I reviewed the truck online and had it shipped to Mobile, AL. CarMax. Shipping costs was fair, as some dealers on CarFinder have shipping as free or included in price. After a couple of days of driving the AL. CarMax. Shipping costs was fair, as some dealers on CarFinder have shipping as free or included in price. After a couple of days of driving the vehicle, I noticed a slight pulsation in my brake pedal. CarMax fixed that by replacing the brakes and rotors - Great service! The only complaint would be the dealer had another vehicle attached to my name that I didn't purchase and the truck was not linked to me. They fixed everything! More