Back

CarMax

Albuquerque, NM

4.4
172 Reviews

5500 Alameda Blvd.

Albuquerque, NM

87113

Directions
Sort by

172 Reviews of CarMax

January 17, 2026

I have memory issues, so I do not remember agent's name. She was courteous and very helpful. I would recommend Carmax due to my own experience and my son's experience with Carmax. My daughter will be purcha More

by guineapigs4therapy
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don't remember, memory issues
January 16, 2026

Sydney was wonderful. Very responsive, knowledgeable, no hassle and just a pleasant experience and that goes for the young lady in the finance department (Amari?) too! Sh More

by mdalylmft
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sydney and Amari
January 15, 2026

John made the process easy and fun. Carmax really makes it easy to find and buy a car More

by kitty55820
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John D
January 10, 2026

This dealership was nice. A great selection of vehicles on the lot. Great service. Clean More

by delainedawes2019
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan
January 09, 2026

Muy buena atencion, el mejor precio que encontre. Los recogiendo para comprar. Son rapido eficientes. More

by yumeylavacude
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan
January 07, 2026

The first car I purchased had some mechanical issues. CarMax worked with me to get those issues resolved. When that did not, work, CarMax was very helpful in taking the car back and helping me find ano More

by im2bz1023
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sarah Moreno
January 04, 2026

I was not buying an expensive car, but was treated better at CarMax than by the big local dealers. Nathan Sanchez and his manager(s) were great and responsive and aside from an issue with a car shipped in fr More

by rakranc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Sanchez
December 31, 2025

The Jeep took longer than expected to be ready after delivery, but it was worth it. The staff I worked with were wonderful. They were all very friendly and helpful. This is the second vehicle I have pur More

by thomasgriego
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rebecca
December 29, 2025

We left the county for Nepal 3 days after purchasing the Nissan Rogue. I’m afraid I don’t know who the lender is on our car and have not received any correspondence regarding our loan. We will be in Nepal More

by inmothersservice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Travis Lee
December 17, 2025

Car was basically bought on line. We just had to show up, test drive the vehicle, and sign some paperwork. The trade-in value was spot on and really sealed the deal. The sales staff w More

by jmorgan226
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blanca
...
11
...