CarMax
Albuquerque, NM
172 Reviews of CarMax
I have memory issues, so I do not remember agent's name. She was courteous and very helpful. I would recommend Carmax due to my own experience and my son's experience with Carmax. My daughter will be purcha She was courteous and very helpful. I would recommend Carmax due to my own experience and my son's experience with Carmax. My daughter will be purchasing a vehicle in a couple of months I am encouraging her to use Carmax. It was a smooth and simple process for our purchase. Everyone I spoke with was helpful, courteous and understanding of my needs. I will be using Carmax in the future. I financed with Carmax and even autopay setup was so easy. I was sent an email reminder to setup my payments. With my memory issues I am very grateful for this reminder it even gave me my account number so didn't have to find the paperwork. Carmax is my new friend for car purchases from now on! Thank you, Carmax! More
Sydney was wonderful. Very responsive, knowledgeable, no hassle and just a pleasant experience and that goes for the young lady in the finance department (Amari?) too! Sh Very responsive, knowledgeable, no hassle and just a pleasant experience and that goes for the young lady in the finance department (Amari?) too! She was on point with whatever I needed for the bank. Very happy with the car and the service. More
The first car I purchased had some mechanical issues. CarMax worked with me to get those issues resolved. When that did not, work, CarMax was very helpful in taking the car back and helping me find ano CarMax worked with me to get those issues resolved. When that did not, work, CarMax was very helpful in taking the car back and helping me find another car for purchase. The transactions were quick, professional and honest.. More
I was not buying an expensive car, but was treated better at CarMax than by the big local dealers. Nathan Sanchez and his manager(s) were great and responsive and aside from an issue with a car shipped in fr at CarMax than by the big local dealers. Nathan Sanchez and his manager(s) were great and responsive and aside from an issue with a car shipped in from another location, the whole process went very smoothly. More
The Jeep took longer than expected to be ready after delivery, but it was worth it. The staff I worked with were wonderful. They were all very friendly and helpful. This is the second vehicle I have pur delivery, but it was worth it. The staff I worked with were wonderful. They were all very friendly and helpful. This is the second vehicle I have purchased through Carmax, and it won’t be my last. More
We left the county for Nepal 3 days after purchasing the Nissan Rogue. I’m afraid I don’t know who the lender is on our car and have not received any correspondence regarding our loan. We will be in Nepal Nissan Rogue. I’m afraid I don’t know who the lender is on our car and have not received any correspondence regarding our loan. We will be in Nepal until the last part of January. We also have not received the paperwork for registering the car. Can you help? BTW, Travis Lee was ok but leaving us sitting while he took care of customers that were supposed to be there 1 hour before. He left us sitting while he took care of the late appointment while we waited. More
Car was basically bought on line. We just had to show up, test drive the vehicle, and sign some paperwork. The trade-in value was spot on and really sealed the deal. The sales staff w We just had to show up, test drive the vehicle, and sign some paperwork. The trade-in value was spot on and really sealed the deal. The sales staff was exceptional. More

