CarMax
Albuquerque, NM
126 Reviews of CarMax
Whole process was great. My sales advisor Sarah made sure to keep me aware of status, made sure I had all my paperwork ready before the car was ready, so come arrival time th My sales advisor Sarah made sure to keep me aware of status, made sure I had all my paperwork ready before the car was ready, so come arrival time the test drive and paperwork were done in barely even an hour. Sarah was awesome, so was the business office. More
The building is lovely. Staff was friendly and efficient right up to the point of purchasing. Afterwards, it was a bit difficult for me to get questions answered. A little d Staff was friendly and efficient right up to the point of purchasing. Afterwards, it was a bit difficult for me to get questions answered. A little disappointed with the trade in offer (which I declined). Overall, I am happy with my purchase. More
Thank you Mark for the awesome service! ! This is my families 3rd time buying a vehicle at CarMax and each time we had a wonderful and stress free experience. ! This is my families 3rd time buying a vehicle at CarMax and each time we had a wonderful and stress free experience. More
Very easy, fast, and low pressure. We came in to look at a specific car, we were able to check it out and test drive right away, no hassles, attempts to upsell to other vehicles, or pr We came in to look at a specific car, we were able to check it out and test drive right away, no hassles, attempts to upsell to other vehicles, or pressure us to make a decision right away. This is now the second car I've bought from this CarMax and I'd definitely consider them as a top choice again in the future. It's good to keep in mind when shopping around that CarMax isn't generally going to be the *absolute rock-bottom price*, but that's not the only factor. The quality of their cars, their warranty, the response of their service center, and avoiding the purposefully unclear pricing and predatory behaviors found standard at so most other car dealers is well worth their reasonable markup to me. More
Diverse selection of vehicles. No pressure sales staff who are friendly and helpful. Follow up after the sale was unexpected but welcome. No pressure sales staff who are friendly and helpful. Follow up after the sale was unexpected but welcome. More
My overall experience was very positive, and I have since Dan recommended Carmax and the sales person I dealt with in their search for a vehicle. Dan recommended Carmax and the sales person I dealt with in their search for a vehicle. More
The entire process was efficient and all staff I interacted with were friendly and answered all my questions. I left feels very excited about the sale and certain I made the right decision coming to interacted with were friendly and answered all my questions. I left feels very excited about the sale and certain I made the right decision coming to this dealership. More
Our Car Max representative could not have been more helpful, efficient or knowledgeable! I think her name was Lee? We’ll be back because of her! helpful, efficient or knowledgeable! I think her name was Lee? We’ll be back because of her! More

