CarMax
Albuquerque, NM
172 Reviews of CarMax
John was a wonder associate to deal with and the buying process was quite boring......which was wonderful. All issues and questions were handled wonderfully! process was quite boring......which was wonderful. All issues and questions were handled wonderfully! More
It was so great to be able to go look at all the vehicles without having someone standing over me and pressuring me. Once I was ready to look at a vehicle it was a seamless process. The employee that we wo without having someone standing over me and pressuring me. Once I was ready to look at a vehicle it was a seamless process. The employee that we worked with was Jett Black and he was amazing from start to finish. He was very knowledgeable, funny, easy going, and made the process a lot less stressful. I definitely would go back again and ask for him as a sales representative again!! More
Hassle free the process, test drive to actually buying the car took a little more than an hour. This the third vehicle I buy from carmax and it has been great experience. the car took a little more than an hour. This the third vehicle I buy from carmax and it has been great experience. More
Finding what I wanted online and ordering it was really easy to do. There was never any pressure to buy and the finance option offered was very fair and reasonable. Though I financed privately, I would not easy to do. There was never any pressure to buy and the finance option offered was very fair and reasonable. Though I financed privately, I would not have been upset with the in store offer at all. Great experience! More
Was very excited when we purchased our new used vehicle. Went out grocery shopping that same weekend. Popped open the reach hatch and when we closed it, roof drain trim popped off the roof. Reinstalled, but Went out grocery shopping that same weekend. Popped open the reach hatch and when we closed it, roof drain trim popped off the roof. Reinstalled, but during installation found hold down clips broken. Wife was not happy when she found out windshield washer fluid did not spray, can hear pump working. Found A/C system blowing a little low, removed glovebox and removed cabin air filter. Found filter full of pet hair, even though ac system was just serviced. Car is great, but makes me question what kind of vehicle inspections they perform. On top of all that, called to get these issues taken car of, now I have to wait 3 weeks just to get vehicle looked at. I understand they are used vehicles but need to pay a little more attention while doing inspections. Other than that, pretty happy with the vehicle. More

