CarMax
Albuquerque, NM
128 Reviews of CarMax
I like the vehicle I purchased, however it came without a car jack. They eventually ordered me one, but didn't inform me when it came in. Then when I received the title in the mail it shows the body ty a car jack. They eventually ordered me one, but didn't inform me when it came in. Then when I received the title in the mail it shows the body type of the 4 door hatchback I bought is an SUV. I informed them of this a week ago and haven't heard anything back. All the employees have been nice and polite, and I love the car, but haven't liked the lack of communication. More
I purchased my first car thru a dealership 15 years ago at CarMax , I was impressed with ease of the process and the quality of the car . This year in 2025 I purchased another Golf R and had it shipped in at CarMax , I was impressed with ease of the process and the quality of the car . This year in 2025 I purchased another Golf R and had it shipped in . I could not be happier . My Sales Associate George Garcia was the best . Overall I can’t find one thing to gripe about . I was in and out in an hour ! Now I’m considering using CarMax for a truck purchase. More
I had an awesome experience purchasing my vehicle from CarMax. I had paid for a vehicle to be shipped from another CarMax out of state. The entire process was smooth, transparent, and hassle-free from sta CarMax. I had paid for a vehicle to be shipped from another CarMax out of state. The entire process was smooth, transparent, and hassle-free from start to finish. The staff was friendly and knowledgeable, answering all my questions without any pressure to buy. I appreciated being able to schedule a test drive and complete most of the paperwork ahead of time, which made the pick-up day quick and easy. The car was exactly as described—clean, reliable, fast, fun, and fairly priced. Overall, CarMax made buying a car simple and stress-free, and I am extremely satisfied with the purchase of my vehicle. I have purchased a few vehicles from CarMax in the past and continue to highly recommend them for the ease of car buying for anyone in the market for new or used vehicles. More
John was a wonder associate to deal with and the buying process was quite boring......which was wonderful. All issues and questions were handled wonderfully! process was quite boring......which was wonderful. All issues and questions were handled wonderfully! More
It was so great to be able to go look at all the vehicles without having someone standing over me and pressuring me. Once I was ready to look at a vehicle it was a seamless process. The employee that we wo without having someone standing over me and pressuring me. Once I was ready to look at a vehicle it was a seamless process. The employee that we worked with was Jett Black and he was amazing from start to finish. He was very knowledgeable, funny, easy going, and made the process a lot less stressful. I definitely would go back again and ask for him as a sales representative again!! More

