
CarMax
Sacramento, CA
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12 Reviews of CarMax
We had an excellent experience with Winston Peterson as our Representative at the Carmax location on E. Stockton. Winston was exceedingly professional, knowledgable and was also extremely responsive to our our Representative at the Carmax location on E. Stockton. Winston was exceedingly professional, knowledgable and was also extremely responsive to our particular circumstances. In particular, we had a rental car we had to return the day of our purchase in another city (since we were moving). We also had a few very minor maintenance issues after our Carmax purchase. Each time, Winston responded immediately and professionally. Throughout the process, the entire Carmax team was terrific as always, from the Sale Dept. to the Business Office to the Service station and incredibly professional. Everything worked efficiently and was very organized; we were very satisfied at how the entire team attended to our needs. The entire experience was enjoyable and smooth. This is my second vehicle that I have purchased from Carmax over the last six years and I appreciate and enjoy their business model and would highly recommend Carmax to anyone and everyone; and I have! More
the whole experience was very good. No pressure, no name calling, it was all low pressure and above board. I think this is the way of the future of car buying. No pressure, no name calling, it was all low pressure and above board. I think this is the way of the future of car buying. More
Excellent customer service, agent Steven is very knowledgeable, caring, listening to customer trying to show what we want, relocate the cars from other area , work with patients . Update information knowledgeable, caring, listening to customer trying to show what we want, relocate the cars from other area , work with patients . Update information. We love to recommend him to my friends. More
Fair value for trade. New car matched description and was spotless. Got a great rate on financing. Paperwork was completed quickly. A great experience! New car matched description and was spotless. Got a great rate on financing. Paperwork was completed quickly. A great experience! More
My car sale and purchase of my “gently used” Nissan Rogue Sport SL vehicle. Gerardo greeted me and showed me where I could find the make and model I wanted in their extensive lot. I found my SUV I wanted t Sport SL vehicle. Gerardo greeted me and showed me where I could find the make and model I wanted in their extensive lot. I found my SUV I wanted to test drive. After my test drive, I was “sold”! Gerardo helped me to sell my old car to CarMax and buy and register my new vehicle with DMV. Jason followed up with the closing paperwork and other staff members cleaned my new car - complete with a big yellow bow on it! The entire auto purchase was so easy and affordable! CarMax’s So. Sacramento office is so clean, efficient snd courteous! I’m recommending CarMax to all my family and friends! I love my new Rogue! More
5-stars for Sales folks. 2-stars for business office. Sales folks made me feel like they cared about my experience. Biz office folks acted like I was interrupting their da 2-stars for business office. Sales folks made me feel like they cared about my experience. Biz office folks acted like I was interrupting their day, Fix that problem and it will go to 5-stars. More