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CarShop - Chester Springs

Chester Springs, PA

5.0
598 Reviews

21 Pottstown Pike

Chester Springs, PA

19480

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Showing 598 reviews

December 19, 2022

The Service office personnel are very friendly and want to be sure what your request to check on your car is correct. During the time you have to wait, there is a nice lounge to wait. They supply drinks an More

by pegedwin7
Recommend Dealer
Yes
Employees Worked With
John was nice to work with.
Dec 19, 2022 -

CarShop - Chester Springs responded

Thanks for choosing our Service Team to assist you with your automotive needs. It is great to know that you enjoy our convenient waiting area. We strive to provide excellent care and communication to every customer here at CarShop - Chester Springs. We are always here to assist you.

November 27, 2022

We had a great salesman who was very helpful and informative, We appreciated his assistance. More

by Lbl10
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff Treon
November 22, 2022

I brought my vehicle in for scheduled service and the customer service representative I dealt with upon pick up was a condescending disrespectful individual. No other way to describe him More

by Pebbles
Recommend Dealer
Yes
Employees Worked With
Michael
Dec 04, 2022 -

CarShop - Chester Springs responded

Hello. Here at CarShop - Chester Springs, we take customer feedback very seriously. We would appreciate the chance to speak with you about your interactions with our Service Team. When you have a moment, please reach out to our General Manager, Joe Malick, at jmalick@carshop.com. Thank you.

November 21, 2022

Made a same day appointment for oil change and tire rotation. Was seen promptly and service was completed timely. Waiting area was clean and comfortable. Always a pleasant experience at this location. More

by Marko
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Scheduler
Nov 21, 2022 -

CarShop - Chester Springs responded

Marko, thank you for letting us know that your oil change and tire rotation service visit was pleasant and efficient. CarShop - Chester Springs values your business and we hope to be of service to you again!

November 18, 2022

Good service and friendly people. Comfortable waiting space with good hot chocolate. Always let you know what they are doing More

by plutorising424
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Don’t remember.
Nov 18, 2022 -

CarShop - Chester Springs responded

We're glad to learn our Service Team provided you with an accommodating and informative service experience! CarShop - Chester Springs appreciates your business and we hope to be of service to you again!

November 17, 2022

Excellent experience. Jeff R is a great salesperson and spends a lot of time assessing customer needs and making suggestions. More

by JS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff R
Nov 17, 2022 -

CarShop - Chester Springs responded

Thank you for your wonderful review. Our Sales Team works tirelessly to ensure every customer has an excellent experience and finds the perfect vehicle. If we can be of any future assistance, please don't hesitate to contact us at CarShop - Chester Springs.

November 14, 2022

Service is really good, take the time to go over repairs needed and make sure a person understands. More

by Kay
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Davis
Nov 14, 2022 -

Kay responded

I was only there for service this time.

November 11, 2022

Easy, friendly, helpful, responsive, knowledgeable, respectful, Jeff was great! I like the culture, I really felt like I did my part, they encouraged my input, didn’t sway me me way or another like a d More

by Judykutzie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff R.
Nov 11, 2022 -

CarShop - Chester Springs responded

Thank you for the positive rating and review! We are delighted to know that you had a good experience with our team at CarShop - Chester Springs and we hope that you will continue to choose us as your dealership!

October 25, 2022

Always makes sure my car is up to date on inspections and services it needs. More

by grove1153
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Davis
Oct 26, 2022 -

CarShop - Chester Springs responded

Thank you for the positive feedback! We are delighted to know that you have had good service experiences with us at CarShop - Chester Springs and hope you will continue choosing us!

October 10, 2022

Carshop has always taken care of us whether it be a car owned for 2 years or 15 years! We always feel like we have their full attention and almost never have to bring the vehicle back. Anyone looking for a More

by jreiner0324
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
Oct 11, 2022 -

CarShop - Chester Springs responded

Thank you for the positive feedback. We are delighted to know that you have had good experiences with us at CarShop - Chester Springs and we look forward to any future visits!

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