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CarShop - Chester Springs

Chester Springs, PA

5.0
600 Reviews

21 Pottstown Pike

Chester Springs, PA

19480

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Showing 600 reviews

July 21, 2022

No pressure sales staff and plenty to choose from. Overall an excellent buying experience. Will definitely consider using again. More

by Dwtidd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evalisto
Jul 22, 2022 -

CarShop - Chester Springs responded

Thank you for the positive feedback! We are happy to know that you had a good car-buying experience with us at CarShop - Chester Springs, and we look forward to any future visits!

July 21, 2022

The people at Car Shop have a way of making you feel special. They try to save you money by offering another way to solve your problems. Their workmanship is suburb. I would recommend my family members More

by Nbwilliams8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I'm not sure, their all nice
Jul 22, 2022 -

CarShop - Chester Springs responded

Thank you for the positive review and rating! It is wonderful to know that you have had good experiences with our team at CarShop - Chester Springs, and we are always here to help!

July 18, 2022

I bought a used Kia a Sportage from Chester Springs on 6/17/22 but now I find out that by Winter Time I'm going to need new tires !! Not happy about that ? And wen I had to get the information needed from More

by calthouse18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory Lombardo
Jul 20, 2022 -

CarShop - Chester Springs responded

Thank you for bringing your recent experience to our attention. We would like to learn more about your time here and the level of customer service received in regards to your Kia Sportage. Please reach out to our General Manager, Joe Malick, at jmalick@carshop.com, when you have a moment. We hope to connect soon.

July 17, 2022

From scheduling to pickup very good experience. Service department very specific on maintenance needs for inspection and those that are on the horizon for my high mileage auto. Very professional. T More

by Richie1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wish I could remember all. I understand that Tom put together the maintenance needs list with costs and priorities for safety and inspection.
Jul 19, 2022 -

CarShop - Chester Springs responded

Thank you for the positive feedback! We are delighted to know that our Service Department at CarShop - Chester Springs was helpful, and we hope that you will continue to choose us as your dealership!

July 16, 2022

Service was excellent. The service tech Tom went over all the work and came out to keep me informed on progress. Work was done within time promised. I’ll be back More

by seamus83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom and Melody
Jul 17, 2022 -

CarShop - Chester Springs responded

We are delighted to see our Service Team provided you with excellent service and kept you informed throughout. We look forward to assisting you again at CarShop - Chester Springs.

July 13, 2022

Last Friday, I walked from the service dept at the Car Shop Chester Springs site to the sales dept at the other end of the building once I learned the headgasket was going in my long-lived PRIUS C - which More

by abambenjamin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Landon Tilley in sales, not sure of the service department representative's name
Jul 14, 2022 -

CarShop - Chester Springs responded

Thank you for your kind words and congratulations on your Subaru! Our team is dedicated to providing top-quality service, and we're so happy to learn that your experience reflected this. We hope to see you at CarShop - Chester Springs in the future! Take care!

July 06, 2022

Car Shop did a terrific maintenance/inspection job on my 2017 Honda CRV. Runs like new car! More

by admin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jul 07, 2022 -

CarShop - Chester Springs responded

Hi, Thank you for entrusting our Service Department with the care of your 2017 Honda CR-V! We are thrilled to know your vehicle runs like new and you are pleased with your repairs. CarShop - Chester Springs is always here to assist with any future service needs.

July 02, 2022

This was my fastest & easiest car buying experience by far. John S. was very professional & knowledgeable. He made sure everything was smooth & seamless from start to finish. More

by ilovemicha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Stetzer
Jul 06, 2022 -

CarShop - Chester Springs responded

Thank you for letting us know we provided you with your easiest and most efficient car-buying experience to date! Our Sales Team always strives to provide a professional and knowledgeable experience because we know how important it is. Enjoy your new vehicle, and thank you for visiting CarShop - Chester Springs!

June 30, 2022

John did a fantastic job letting me know what was needed (oil change, tire rotation, inspection) and the total costs. Great job and will always use CarShop from scheduling to buying my car to selling my la More

by jrubinmd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Jun 30, 2022 -

jrubinmd responded

Here’s my car dealer review of carshop

Jul 04, 2022 -

CarShop - Chester Springs responded

All of us here at CarShop - Chester Springs are delighted to earn this rating because you had such a fantastic experience with our Service Team. Thank you for doing business with us and please don't hesitate to reach out for any future automotive needs.

June 13, 2022

Alex Schwab was amazing! He went above and beyond for me. He was always readily available, quick to respond to any of my questions. He made the process super easy, it didn't More

by sljes481
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Schwab
Jun 16, 2022 -

CarShop - Chester Springs responded

Thank you for your five-star review! It's great to learn that our Sales Team went above and beyond to provide you with a knowledgeable and efficient car-buying experience. Your recommendation is greatly appreciated, so please don't hesitate to reach out to CarShop - Chester Springs in the future. Enjoy your new Jeep!

Jun 17, 2022 -

CarShop - Chester Springs responded

Thank you for your five-star review! It's great to learn that our Sales Team went above and beyond to provide you with a knowledgeable and efficient car-buying experience. Your recommendation is greatly appreciated, so please don't hesitate to reach out to CarShop - Chester Springs in the future. Enjoy your new Jeep!

Jun 17, 2022 -

CarShop - Chester Springs responded

Thank you for your five-star review! It's great to learn that our Sales Team went above and beyond to provide you with a knowledgeable and efficient car-buying experience. Your recommendation is greatly appreciated, so please don't hesitate to reach out to CarShop - Chester Springs in the future. Enjoy your new Jeep!

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