CarShop - Chester Springs

The experience was, as they say "beyond my expectations" - I liked the no haggle pricing and they went way beyond the norm in trying to make my buying experience positive. I was moving out of expectations" - I liked the no haggle pricing and they went way beyond the norm in trying to make my buying experience positive. I was moving out of my long relationship with Cadillacs (large cars) that had given me a ride that was "better than a stratolounger..." That made my selection process tedious at best - and, as they say "I used to be indecisive, but now I'm not sure." At any rate after an exhaustive selection process I settled on a car that was "just what I wanted." To make a long story short - I made sure to try my new wheels in every predicament within the generous 5 day Car Sense window. Everything was great, and my wife and I planned and departed on a 300 mile trip to see our daughter. Unfortunately, by the time we arrived we had definitely decided the new car had to go! We called Mike. By the time we got back from the trip we were well beyond the 5 day window - but Mike said - he had reviewed the situation with his manager and they would allow the switch to a new choice. My wife and I were stunned and elated. We then went through another agonizing selection process and Mike hung in there with us - never once saying we really needed to make a decision. Mike is great. Car Sense is great. We may never buy a car anywhere else! More

We purchased a vehicle from you guys about 3 yrs ago and since then have recommended family and friends dur to the no hassle sales approach. This time we brought dad for his dream vehicle and he was just th since then have recommended family and friends dur to the no hassle sales approach. This time we brought dad for his dream vehicle and he was just thrilled at the staff and his purchase. I am sure, in just a few months we ourselves will be back for anotherr new car. As far as we are concerned, we will always deal with Carsense, we love it.. More

Eric Pender was great at helping me select just the right car. We laughed a lot and walked a lot through the Uwchland car inventory. He is knowledgeable about the different models and was patient as I tried car. We laughed a lot and walked a lot through the Uwchland car inventory. He is knowledgeable about the different models and was patient as I tried to find the right car for me and my dog. He even went above and beyond to search the inventory at Car Sense in N.J. He had the car transferred to Uwchland and after a test drive, I decided that the car was it! No more looking. Eric really helped me to make the right decision. Love the Mariner, Eric! More

While I enjoyed my overall visit - I'm afraid Jonathan wasn't fully informed about the financial product he was also selling. He indicated that the only difference in charge was a $5 "lien fee" if I chos wasn't fully informed about the financial product he was also selling. He indicated that the only difference in charge was a $5 "lien fee" if I chose to finance - ignoring the $1000+ finance origination charge, which I learned of while signing paperwork. He also neglected to mention that the loan I applied for required membership in the credit union, which requires opening a savings account as well. Clearly - Jonathan was more concerned about sale efficiency rather than thoroughness and quality. I'm happy with the vehicle, but I'm not really satisfied with my sales experience. Shame on me for not asking more questions during the process - but for a place that bills itself as no-nonsense; I expected more. I ended up making a decision I regretted because I feel like I didn't have all the information at the time. More

Jim Farrell is definitely the reason I bought my car from Car Sense. From the time I walked in the door until I picked up the car I was very pleased with the service provide by Jim. He was very cordial and Car Sense. From the time I walked in the door until I picked up the car I was very pleased with the service provide by Jim. He was very cordial and knowledgable about the cars I test drove. I look forward to purchasing my next car from Jim. More

Great experience. Jay was easy to work with. Everything was done on time, no delays, no nonsense. He gave me a delivery date, and the car was ready. I'll buy my next car here as well. was done on time, no delays, no nonsense. He gave me a delivery date, and the car was ready. I'll buy my next car here as well. More

Very pleasant, friendly experience. Jay was great to work with and knowledgable in the car buying process. No pressure, was able to decide at my own pace. work with and knowledgable in the car buying process. No pressure, was able to decide at my own pace. More

This is the second time we've bought from Car Sense and we've had great experiences both times. The low pressure atmosphere made it much easier to try out lots of different cars to find the one that was r we've had great experiences both times. The low pressure atmosphere made it much easier to try out lots of different cars to find the one that was right for us and our salesperson, Ryan King, was extremely helpful in finding us the right car in our price range. Can't recommend them highly enough. More

I truly believe that Eric is the reason we purchased our vehicle at Car Sense. He is very knowledgeable, friendly and a pleasure to do business with. Thanks Eric! vehicle at Car Sense. He is very knowledgeable, friendly and a pleasure to do business with. Thanks Eric! More

I chose CarSense because of its "no haggle" approach. My salesman was knowledgeable and the car buying process was seamless. I test drove a car almost identical to the one I wanted (different approach. My salesman was knowledgeable and the car buying process was seamless. I test drove a car almost identical to the one I wanted (different color), and they were able to get me my car of choice the very next day from another CarSense location. More