CarShop - Chester Springs

I found myself for the first time having to buy a car by myself since graduating college, which was awhile ago. I went to Carsense because I knew I wasn't going to be able to haggle prices and I wanted the myself since graduating college, which was awhile ago. I went to Carsense because I knew I wasn't going to be able to haggle prices and I wanted the honesty. I met Eric on the hottest day this summer and he was great. I asked to test drive what I thought I wanted and needed. My son said that the cars I chose to drive were, OK, but nothing special. When I got back to the "office", Eric asked how everything was. I guess he noticed not only my son's "non" reactions but also noted that I wasn't that excited. He said, "I have the car for you." I am now driving that car. (with my son very happy with my purchase as well) Eric listened to my needs and was able to match the car with the customer. I thank him for that. At one time he even said, "I would give this advise to friends and family.....". Thanks Eric. Also I had to go back to them after having issues with the sunroof only a few days after my purchase. The service department was very accomidating and I thank Tony and Michelle for helping me out. There was never I time when I felt like I was being lead down the wrong path or was given information and/or advise just to get the sale. Thank you. More

We loved shopping for our used car at Car Sense because we could drive several models without any pressure from the salesmen. When we made our choice, Jonathan Seiler was wonderful to work with and was ab we could drive several models without any pressure from the salesmen. When we made our choice, Jonathan Seiler was wonderful to work with and was able to beat our credit union financing rate in order to close the deal more smoothly that day. If you want a stress-free experience, shop at Car Sense! More

I had a wonderful experience with Jay at Carsense. I arrived at Carsense around 5pm, test drove the car I was interested in (Subaru Forester), and traded in my car, finished all of the paperwork, and wa arrived at Carsense around 5pm, test drove the car I was interested in (Subaru Forester), and traded in my car, finished all of the paperwork, and was driving home before 7 pm. Jay was very helpful and knowledgable about Subarus, and is just an honest, nice guy. Next time I buy a car, I'm definitely going to Carsense! More

Carsense is a great dealership. My parents have bought several cars there as well as a few friends. This is the first time I have bought a car from them and I had a great experience. I went in prepared several cars there as well as a few friends. This is the first time I have bought a car from them and I had a great experience. I went in prepared with the cars I wanted to test drive as well as a pre-approved car loan. Kevin was very friendly and knowledgeable and even though it was a very busy Saturday afternoon, I didn't feel like he wasn't taking care of me. He suggested that I see what Carsense could do for financing and they actually found me an even lower rate than what I had been approved for (which was already a good rate). I would definitely recommend Carsense to anyone looking to buy a used car. I will be going back again when it's time for another vehicle. Thanks! More

Overall customer service by salesman was very good and accomodating to needs. Upon arrival to pick up car, it had not been cleaned. Spent an additional 30+ minutes waiting for dealer price stickers, etc accomodating to needs. Upon arrival to pick up car, it had not been cleaned. Spent an additional 30+ minutes waiting for dealer price stickers, etc...to be taken off of the car. Exterior was dirty and not cleaned also. More

When I came to pick up the car, I felt very rushed through paper work so that they could get back to sales. I also felt rushed when they were going through the car with me. However, I am very pleas through paper work so that they could get back to sales. I also felt rushed when they were going through the car with me. However, I am very pleased with the car. More

I gave these ratings because after wasting a full day at a typical dealership, I was given very up-front answers about pricing, trade-ins, etc... I would not go back to a typical dealership when the staff a typical dealership, I was given very up-front answers about pricing, trade-ins, etc... I would not go back to a typical dealership when the staff at Car Sense were knowledgeable, up-front, polite, and made this an overall good experience. More

Great experience so far. Car is like brand new! I would highly recommend someone looking for a new car consider Car Sense first before they buy. highly recommend someone looking for a new car consider Car Sense first before they buy. More

The people were very friendly with many offering their help. I got a good price on the car I wanted. Ryan was very helpful, knowledgeable, and enthusiastic but also very busy and couldn't walk me through help. I got a good price on the car I wanted. Ryan was very helpful, knowledgeable, and enthusiastic but also very busy and couldn't walk me through the entire process of buying my first car. Also, the car wasn't vacuumed like I was told it would be, with grass all over the floor of the back seat. Overall, I am pleased with my experience and would buy a car from them in the future. More

I've purchased cars from Car Sense before. My previous experiences have left me with high expectations and, again, I was not disappointed. Kevin Walsh was friendly, enthusiastic, professional, and fast! experiences have left me with high expectations and, again, I was not disappointed. Kevin Walsh was friendly, enthusiastic, professional, and fast! I was in a hurry and he had me in and out of there in less then 30 minutes with my Audi A4 2.0T. Great guy, great place, great car! I would highly recommend Car Sense and Kevin Walsh! More