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CarShop - Cranberry Township

Cranberry Township, PA

4.8
318 Reviews

21200 Rt 19

Cranberry Township, PA

16066

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Showing 318 reviews

August 26, 2023

Ashley was so knowledgeable about my car and so genuinely kind I really feel car shop deals with quality cars I’ll definitely recommend them to my friends and relatives. More

by robinrearick
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ashley, Nate Hutchinson
Aug 28, 2023 -

CarShop - Cranberry Township responded

Hi! We are so pleased that you had a top-notch experience with CarShop - Cranberry. Thank you for your recommendation and feedback.

August 15, 2023

Knowledgeable, Attention to detail, willing to discuss options and talk about pricing options. Told us about availability for working hours. More

by Jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Hutchinson
Aug 16, 2023 -

CarShop - Cranberry Township responded

We are honored you took the time to leave us a five-star review, Jim. It is pleasing to learn that our knowledgeable team was attentive to details and willing to discuss pricing options with you. Please let us know if you have any further questions and thank you again for choosing CarShop - Cranberry.

July 27, 2023

We have now purchased our 4th car from CarsShop. Why do we come back? They take care of their customers. Sales are a no-pressure matter. Service is ethical and honest. Our son is an auto mechanic. O More

by Jackie N
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allison Monfredi
Jul 28, 2023 -

CarShop - Cranberry Township responded

Thank you for the great rating and review, Jackie. We are happy to see our Service Team at CarShop - Cranberry was able to provide quality service and maintenance for your vehicle. We are happy to see our Service Team was able to earn your trust as a customer. We thank you for your business.

July 23, 2023

Night and day difference. I had a security deposit down on a vehicle at a local dealership and was met with nothing but delays and issues. The opposing dealership never once r More

by rodman.designs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Doscher
Jul 24, 2023 -

CarShop - Cranberry Township responded

We are glad to have you as a valued customer here at CarShop - Cranberry. Nothing makes us happier than providing transparent care and easy buying experiences. Congratulations on your new vehicle. We look forward to doing business with you again in the future.

July 06, 2023

Patrick shepherded my trade-in through all the hurdles we encountered, and his boss worked to get the deal approved so I would not have to come back another day since I live 50 miles away, and the young m More

by jhill88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick
Jul 07, 2023 -

CarShop - Cranberry Township responded

Thank you for taking the time to share your four-star review and recommendation. We are pleased to know our Sales Team worked with you on your trade-in and worked to get your deal approved in a timely manner. It's wonderful to know you are happy with your vehicle and your car-buying experience here at CarShop - Cranberry. If we can be of any further assistance, please reach out to us.

June 26, 2023

Purchased a Dodge Ram in 2022, went to pick it up and was told the gas gauge was malfunctioning. They said they would call when fixed.... One week later my car was washed and ready.. I made it about a half More

by nikonoodlespbear
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Nate Hutchinson
Jun 28, 2023 -

CarShop - Cranberry Township responded

Hello, Please know that your feedback is important to us here at CarShop - Cranberry. We appreciate your business and apologize for the issues you had with your purchase. While our goal is 0 issues after purchase, we know that sometimes things happen and that’s why we provide a 6-month/6,000-mile warranty and a 5-day money-back guarantee on our Certified vehicles. As to your extended warranty cancellation, given the opportunity, we would like to speak with you and clear up any confusion as to how the cancellation is processed and refunded to your lender. We are also happy to provide you with a copy of the agreement that explains these details if that would help as well. Can you please email your preferred contact method to Mike Deems, our General Sales Manager, at mdeems@carshop.com, and let us know how you prefer to proceed?

June 24, 2023

Fixed right the first time at a reasonable price. Would recommend for sales and service! More

by Bfitzgerald
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Randy Hall
Jun 25, 2023 -

CarShop - Cranberry Township responded

Thank you for the positive review and for recommending our services. We're glad to know that our Service Department was able to take care of your vehicle at a reasonable price. Your business is valued and we hope you continue to always choose CarShop - Cranberry.

June 10, 2023

Always a great experience! No negotiating! Purchased numerous vehicles, and has always been great! 5 stars all day long! More

by Bluecollarguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Dalton, Nate Hutchinson
Jun 11, 2023 -

CarShop - Cranberry Township responded

We value your business here at CarShop - Cranberry! Thanks for always choosing our Sales Team to provide you with great experiences. We look forward to doing business with you more in the future.

June 10, 2023

Always a great experience! No negotiating! Purchased numerous vehicles, and has always been great! 5 stars all day long! More

by Bluecollarguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Dalton, Nate Hutchinson
Jun 11, 2023 -

CarShop - Cranberry Township responded

Thanks for being a valued customer here at CarShop - Cranberry, Bluecollarguy! Our Sales Team is always happy to provide you with great experiences and care. We look forward to seeing you again!

June 06, 2023

We were very happy with Ashley Wilfong who helped us with our purchase. She would keep us up dated on when we could come get our car. More

by kjking
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ashley Wilfong
Jun 07, 2023 -

CarShop - Cranberry Township responded

Hello, we really appreciate your positive review. It is wonderful to know that our Sales Team was helpful during your buying process and made sure to keep you updated on the status of the arrival of your new car. Your business is valued and we look forward to seeing you again at CarShop - Cranberry.