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CarSquad

Katy, TX

4.8
824 Reviews
Call Dealership (833) 756-3103

23502 Katy Fwy

Katy, TX

77494

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824 Reviews of CarSquad

August 15, 2023

A big thanks to Many & Ahmed for their professionalism and patience during this process. They actually made buying a car FUN! It was worth the 2 hr drive for a great deal on a great highlander! Looking fo More

by HeatherM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mansour (Many) Alhassan, Ahmed (Ed) Bencheikh
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Aug 15, 2023 -

CarSquad responded

Dear Heather, We are happy to hear that Many and Ahmed actually made buying a car fun for you! Thanks for the 5-star review and for making that two-hour drive to Katy. We wish you safe travels in your Toyota Highlander and look forward to seeing you again soon! Sincerely, Your CarSquad Customer Care Team - Ed

August 15, 2023

Many was wonderful to work with. He made sure all of our questions were answered and that we were happy. The Managers made sure we were taken care of and we so appreciated all of t More

by tammie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mansour (Many) Alhassan
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Aug 15, 2023 -

CarSquad responded

Dear Tammie, On behalf of Many and your CarSquad team, we thank you for allowing us to earn your business. We appreciate your sharing your CarSquad experience with us and others and we look forward to seeing you again soon. Sincerely, Your CarSquad Customer Care Team - Ed

August 14, 2023

Thank you CarSquad and sales person Bashar Koni for your effort the sales person is really professional and provided me really good and quality service and I found a great deal with his help. . Highly recom More

by Abdul Ahad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bashar Koni
Report | Print
Aug 15, 2023 -

CarSquad responded

Dear Abdul, Thank you for your great review on CarSquad. We're so glad to hear that you were happy with the service you received from Bashar! It's wonderful to hear that your visit with us earned a 5-star rating, and that it's an experience you would highly recommend to others. We couldn't ask for nicer feedback. Thank you for taking the time to share it. Sincerely, Your CarSquad Customer Care Team - Ed

August 14, 2023

Frank was great to work with! Loved the no haggle experience. Will be back next time. More

by Christiseal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Jewesak, Regina (Gina) Mccrory, Francisco (Frank) Lopez
Report | Print
Aug 15, 2023 -

CarSquad responded

Dear Christiseal, First and foremost, thank you for your business. We’re glad that Frank was great to work with. We appreciate your choosing CarSquad as we recognize that you had many different dealers to choose from, and we hope that you enjoy your nearly new Volkswagen Atlas Cross Sport. We look forward to working with you for many years to come. Sincerely, Your CarSquad Customer Care Team - Ed

August 14, 2023

Javier was wonderful to work with . He was a good communicator and walked us through every step to buying my new car! I would recommend him! More

by Cbonkrx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt 5 stars, Javier Guzman, Andrew Jewesak
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Aug 15, 2023 -

CarSquad responded

Dear Cbonkrx, First and foremost, thank you SO much for your business and kind feedback. CarSquad is thrilled you enjoyed your experience with Javier. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. We couldn't ask for nicer feedback and thank you for taking the time to share it. Enjoy your Jaguar! Sincerely, Your CarSquad Customer Care Team - Ed

August 13, 2023

Very pleasant car shopping experience. Frank Lopez was very helpful through the car buying experience. More

by rcolbert596
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco (Frank) Lopez, Ahmed (Ed) Bencheikh
Report | Print
Aug 14, 2023 -

CarSquad responded

Dear Rcolbert596, First and foremost, thank you SO much for your business and kind feedback on everyone at CarSquad who helped make your car buying experience very pleasant. It’s great to know that this was an experience you’d recommend to friends and family. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. We couldn't ask for nicer feedback and thank you for taking the time to share it! Sincerely, Your CarSquad Customer Care Team - Ed

August 13, 2023

Elena Budan is an extrodinary sale. She did her best to help our family to get a car. No matter what are the problems she always want to try and assist us at best. She excellent in her More

by oakmohn169
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenieca Moore, Regina (Gina) Mccrory, Elena Budan
Report | Print
Aug 14, 2023 -

CarSquad responded

Dear Oakmohn169, On behalf of all of us at CarSquad, I would like to thank you for sharing this fine review about our dealership! We are thrilled that you enjoyed your experience with Elena. We will be sharing your feedback amongst our team. Thank you for your interest and for choosing CarSquad as your used car destination. Sincerely, Your CarSquad Customer Care Team - Ed

August 13, 2023

Very good and fast service very professional people I will send more people great service More

by Shahbazur rahman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kimberly Withers, Francisco (Frank) Lopez
Report | Print
Aug 14, 2023 -

CarSquad responded

Dear Shahbazur, Thank you for your great review on CarSquad. We're so glad to hear that you were happy with the service you received from Kimberly and Frank! It's wonderful to hear that your visit with us earned a 5-star rating, and that you will refer others to CarSquad. We couldn't ask for nicer feedback. Thank you for taking the time to share it. Enjoy your nearly new Tesla! Sincerely, Your CarSquad Customer Care Team - Ed

August 13, 2023

All sales people were very friendly and knowledgeable. They worked hard to get my sale to go through. We had some glitches but they persisted until it all worked out. I would consider going back for my n More

by carsue28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammad (Moin) Uddin, Ahmed (Ed) Bencheikh
Report | Print
Aug 15, 2023 -

CarSquad responded

Dear Carsue28, Thank you for purchasing your Chevy Equinox at CarSquad. It’s great to hear that your visit with us earned a 4-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family. We thank you for taking the time to share your comments. Sincerely, Your CarSquad Customer Care Team - Ed

August 13, 2023

Once I bought this vehicle I needed to follow up with the salesman about getting a few things addressed on the vehicle that we discussed before the vehicle was purchased. It took carsquad over a week to get More

by chrismeinhardt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose Cruz, Robert Gonzalez
Report | Print
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