CarSquad

CarSquad responded

Dear Juliasevilla1, Thank you so much for your business! It is great to hear that your visit with us earned a 5-star rating! It is also great to know that it is an experience you would recommend to others as well. We love hearing from you and knowing that you enjoyed your car buying experience with our team. We hope you felt like part of the family during your visit! On behalf of your friends here at CarSquad, we look forward to helping you in any way we can to enjoy your new ride! Your CarSquad Customer Care Team - Al

CarSquad responded

Dear secondchancewc, We are so happy we could provide you with a positive car buying experience! We love hearing that you received amazing customer service from Elena and our staff. We hope you felt like part of the family during your visit! On behalf of your friends here at CarSquad, we look forward to helping you in any way we can to enjoy your new ride! Your CarSquad Customer Care Team – Al

CarSquad responded

Dear leonwilliams85, Thank you so much for your 5-star review! We appreciate your time and the extra effort it takes to provide your feedback. We love hearing from you and knowing that you enjoyed your car buying experience with Many. We hope you felt like part of the family during your visit! Thank you for your business and for choosing CarSquad as your Used Car Destination! Your CarSquad Customer Care Team – Al

CarSquad responded

Dear Duniel, Hearing that you had a 5-STAR car buying experience with Daniel is the best thing we could hope for! Your satisfaction and your business mean a lot to us. Thank you for being a valued CarSquad customer. Your CarSquad Customer Care Team – Al

CarSquad responded

Dear Blossom, Thank you for taking the time to share your comments and feelings about your recent car purchase at CarSquad in Katy and recognize our valuable team members like Diane who go above and beyond to meet our clients’ needs. Thank you also for the 5-star review. We are glad that you enjoyed an awesome sales process, and that you received excellent service from our team. We hope you enjoy your new vehicle and look forward to working with you for many years to come. Your CarSquad Customer Care Team – Al

CarSquad responded

Dear Cmachauer, Thank you so much for taking the time to write a review and rate your experience with Mikey at CarSquad. We really appreciate the feedback. We are so glad that you experienced a smooth and easy process. Your satisfaction and your business mean a lot to us. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. Thank you for choosing CarSquad as your used car destination! Your CarSquad Customer Care Team – Al

CarSquad responded

Dear Mr. Novo, Thank you so much for taking the time to share your experience with us. We greatly appreciate your positive feedback and are thrilled to hear that Haider and Brian provided you with exceptional assistance during your car purchase journey. It's fantastic to know that their service left such a positive impression on you. We're truly honored to have earned your recommendation, and we're glad to have had the opportunity to assist you. Your feedback means a lot to us, and we're committed to continuously improving our services to ensure that every customer has a remarkable experience. Regarding the overall 3-star rating, we understand that mistakes can happen, and it's possible that there might have been an oversight in your rating. If there was any aspect of your experience that fell short of your expectations, we would be grateful if you could provide us with more details so that we can address it and further enhance our services. Your concerns are very important to us, and we would like to personally address them with you. A member of our Management Team will be reaching out to you to discuss any lingering questions or concerns you may have. In the event they are unable to reach you, please contact them, toll-free, at 1-833-756-3103 or, directly, at customerservice@carsquad.com. Once again, thank you for choosing CarSquad, and we hope to have the privilege of serving you again in the future. If you ever need assistance or have any questions, please don't hesitate to reach out to us. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. We look forward to speaking with you and addressing your concerns while assisting you in any way we can. Respectfully, Your Customer Care Team Member – Sharon

kgkelley98 responded

I’m very happy that I chose Car Squad!

CarSquad responded

Dear kgkelley98, Thank you so much for your business! It is great to hear that your visit with us earned a 5-star rating! It is also great to know that it is an experience you would recommend to others as well. We love hearing from you and knowing that you enjoyed your car buying experience with Syed. We hope you felt like part of the family during your visit! On behalf of your friends here at CarSquad, we look forward to helping you in any way we can to enjoy your new ride! Your CarSquad Customer Care Team - Al

CarSquad responded

Dear ahmedissaalawneh, Thank you SO much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. It is so good to hear from you! We are glad to hear that you enjoyed a great car buying experience with Bashar, and hope you felt like part of the family during your visit! On behalf of your friends here at CarSquad, we look forward to helping you, in any way we can, to enjoy your new ride! Thank you for your business and for choosing CarSquad as your used car destination! Your CarSquad Customer Care Team – Al

CarSquad responded

Dear Private User, Thank you so much for your business! It is great to hear that your visit with us earned a 5-star rating! It is also great to know that it is an experience you would recommend to others as well. We love hearing from you and knowing that you enjoyed an amazing car buying experience with Syed. We hope you felt like part of the family during your visit! On behalf of your friends here at CarSquad, we look forward to helping you in any way we can to enjoy your new ride! Your CarSquad Customer Care Team - Al