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CarSquad

Katy, TX

4.8
824 Reviews

23502 Katy Fwy

Katy, TX

77494

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824 Reviews of CarSquad

July 17, 2023

Javier was very professional and enjoyable. He didn’t hassle me at all. I will definitely tell everyone about him. More

by Varner.chandra
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Javier Guzman, Ghaleb (Jimmy) Dahi
Jul 19, 2023 -

CarSquad responded

Dear Varner.chandra, First and foremost, thank you SO much for your business and kind feedback. CarSquad is thrilled you enjoyed your experience with Javier. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. We couldn't ask for nicer feedback and thank you for taking the time to share it. Enjoy your FIAT 124 Spider! Sincerely, Your CarSquad Customer Care Team - Ed

July 17, 2023

Daniel very knowledgeable and professional in his dealings. A very nice guy.I enjoyed his services. More

by Sunday
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Jimenez
Jul 20, 2023 -

CarSquad responded

Dear Sunday, Thank you for purchasing your Mercedes-Benz C 300 at CarSquad. It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that you enjoyed Daniel's services. We couldn't ask for nicer feedback and thank you for taking the time to share it. Sincerely, Your CarSquad Customer Care Team - Ed

July 17, 2023

Had frank as my advisor and I could not recommend someone better. 10/10 experience. More

by Gomez.milanyely
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco (Frank) Lopez
Jul 20, 2023 -

CarSquad responded

Dear Gomez.milanyely, First and foremost, thank you SO much for your business and kind feedback. CarSquad is thrilled you enjoyed your experience with Frank. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. We couldn't ask for more honest feedback and thank you for taking the time to share it! Sincerely, Your CarSquad Customer Care Team - Ed

July 16, 2023

Exelente servicio Daniel fue muy amable y me ayudó en todo el proceso muy agradecido lo recomiendo al 100% por 100% no hay cargos o costos escondidos More

by jbeuceda29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Jimenez
Jul 19, 2023 -

CarSquad responded

Estimado Jbeuceda29, ¡En nombre de todos nosotros en CarSquad, me gustaría agradecerle por compartir esta excelente reseña sobre nuestro concesionario! Estamos encantados de que haya disfrutado de su experiencia con Daniel. Compartiremos sus comentarios entre nuestro equipo. Nuestro objetivo es la satisfacción del cliente al 100% y parece que logramos ese objetivo con usted. Gracias por elegir CarSquad como su destino de autos usados. Atentamente, Su equipo de atención al cliente de CarSquad – Ed Dear Jbeuceda29, On behalf of all of us at CarSquad, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Daniel. We will be sharing your feedback amongst our team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Thank you for choosing CarSquad as your used car destination. Sincerely, Your CarSquad Customer Care Team - Ed

July 16, 2023

Everyone at CarSquad are absolutely amazing. Helpful, considerate, knowledgeable. I recommend CarSquad 100%. My best car buying experience ever!! More

by Nina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Jewesak, Muhammad (Moin) Uddin, Ghaleb (Jimmy) Dahi
Jul 19, 2023 -

CarSquad responded

Dear Nina, Hearing that you had your BEST CAR-BUYING EXPERIENCE EVER is the best thing we could hope for! Your business means a lot to us. Thank you for choosing CarSquad in Katy. We wish you many happy miles in your Chevy. We look forward to serving you for many years to come! Sincerely, Your CarSquad Customer Care Team - Ed

July 16, 2023

Very quick and easy process. Salesman was great. Only feedback is to improve software to include hybrid in the search. More

by Juliemoss31
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shazeb (Shah) Kamal, Kenieca Moore, Bashar Koni
Jul 21, 2023 -

CarSquad responded

Dear Julie, First and foremost, we value you as a customer and we appreciate your business. Thank you for taking the time to reach out and share your comments and feelings about your experience with CarSquad. We rely heavily on your valuable feedback for quality control. We are delighted to hear that you found our process to be quick and easy and that you enjoyed your experience with your salesperson. We appreciate you bringing the matter of the Hybrid search to our attention. We will be sure to share your information with our Corporate Team. If you should have any lingering questions or concerns that need to be addressed, please do not hesitate to reach out to our Management Team, toll-free, at 1-833-756-3103 or, directly, at customerservice@carsquad.com. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. Enjoy your new ride and we hope to see you for your next one! Respectfully, Your Customer Care Team Member - Sharon

July 16, 2023

Excellent service from Theo - they got us in and out with the next car and had plenty of drinks and snacks! More

by michaellucas01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Salami, Auvyon (Theo) Boyd
Jul 19, 2023 -

CarSquad responded

Dear Michaellucas01, Thank you for your great review on CarSquad. We're so glad to hear that you were happy with the service you received from Theo! It's wonderful to hear that your visit with us earned a 5-star rating, and that it's an experience you would recommend to friends and family. We couldn't ask for nicer feedback. Thank you for taking the time to share it. Sincerely, Your CarSquad Customer Care Team - Ed

July 15, 2023

Francisco excelente gracias por atenderme bien en la compra de mi nuevo carro acá en houston More

by Pedrojuliocamelo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco (Frank) Lopez
Jul 19, 2023 -

CarSquad responded

Estimado Pedrojuliocamelo, ¡En nombre de todos nosotros en CarSquad, me gustaría agradecerle por compartir esta excelente reseña sobre nuestro concesionario! Estamos encantados de que haya disfrutado de su experiencia con Francisco. Compartiremos sus comentarios entre nuestro equipo. Nuestro objetivo es la satisfacción del cliente al 100% y parece que logramos ese objetivo con usted. Gracias por elegir CarSquad como su destino de autos usados. Atentamente, Su equipo de atención al cliente de CarSquad – Ed Dear Pedrojuliocamelo, On behalf of all of us at CarSquad, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Francisco. We will be sharing your feedback amongst our team. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Thank you for choosing CarSquad as your used car destination. Sincerely, Your CarSquad Customer Care Team - Ed

July 15, 2023

Easy process and low pressure sales/finance staff. Everyone was courteous, the vehicle is beautiful, and the dealer had a great selection More

by Isaac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Syed Rizvi
Jul 19, 2023 -

CarSquad responded

Dear Isaac, First and foremost, thank you SO much for your business and kind feedback on everyone at CarSquad who helped make your car buying experience easy and courteous. It’s great to know that this was an experience you’d recommend to friends and family. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. We thank you for taking the time to share your comments. Sincerely, Your CarSquad Customer Care Team - Ed

July 15, 2023

Frank was super helpful, answered all of our questions and we even came back for a second purchase! Awesome salesman. More

by Perla Pecos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Livan Perera, Ghaleb (Jimmy) Dahi, Francisco (Frank) Lopez
Jul 19, 2023 -

CarSquad responded

Dear Perla, Thank you for purchasing two vehicles at CarSquad. It’s great to hear that your visits with us earned a 5-star rating! It’s also great to know that Frank was super helpful. We thank you for taking the time to share your comments. Sincerely, Your CarSquad Customer Care Team - Ed

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