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CarSquad

Katy, TX

4.8
824 Reviews
Call Dealership (833) 756-3103

23502 Katy Fwy

Katy, TX

77494

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824 Reviews of CarSquad

March 25, 2023

Great vehicle dealer. Very understanding and extremely helpful with my purchase. Kept me up to date throughout process. Would recommend. Thanks to Javier Guzman and Brian More

by David R
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Guzman, Bryan Callis, Elissa Cardenas
Report | Print
Mar 25, 2023 -

CarSquad responded

Dear David, We are delighted to hear that you enjoyed a great car buying experience with Javier and Bryan, and that you received excellent professional service from our team. On behalf of the CarSquad team, we thank you for your review. We appreciate you sharing your CarSquad experience with us and others and we look forward to working with you in the future. Your CarSquad Customer Care Team - Al

March 25, 2023

Mikey was quick, nice, presented the vehicle we wanted to look at by pulling it up, opened all doors and welcomed us to the car. He was great even after going through financing by following up with everythin More

by Solisjohnm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luvin (Lou) Melendez, Emiguel (Mikey) Rodriguez
Report | Print
Mar 25, 2023 -

CarSquad responded

Dear Solisjohnm, Hearing that you had a 5-STAR car buying experience with Mickey is the best thing we could hope for! Your satisfaction and your business mean a lot to us. Thank you for being a valued CarSquad customer. Your CarSquad Customer Care Team – Al

March 25, 2023

Randy did an awesome job, not pushy at all and got us in and out the dealership quickly. We will be back to see him next time we need a vehicle. More

by mstaley1018
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin White, Randy Garrison
Report | Print
Mar 26, 2023 -

CarSquad responded

Dear mstaley1018, We are delighted to hear that you enjoyed your car buying experience with Randy, and hope that you felt part of the family while visiting our Katy, Texas location. We are so glad that you experienced our ‘no pressure’ sales process, and that you received excellent, professional service from our CarSquad team. We hope you enjoy your new vehicle and look forward to working with you for many years to come. Your CarSquad Customer Care Team – Al

March 25, 2023

Completely recommend no pressure at all. Very pleased thank very much for such an easy process. More

by Loretta.vasquez82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luvin (Lou) Melendez, Javier Guzman, Kenieca Moore, Livan Perera
Report | Print
Mar 26, 2023 -

CarSquad responded

Dear Loretta, We are delighted to hear that you enjoyed your car buying experience with our team, and hope that you felt part of the family while visiting our Katy, Texas location. We are so glad that you experienced our ‘no pressure’ sales process, and that you received excellent, professional service from our CarSquad team. We hope you enjoy your new vehicle and look forward to working with you for many years to come. Your CarSquad Customer Care Team – Al

March 25, 2023

Randy was great and made it easy to leave with the car I loved! A great experience More

by Missanumghaznavi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shazeb (Shah) Kamal, Andrew Jewesak, Randy Garrison
Report | Print
Mar 26, 2023 -

CarSquad responded

Dear Missanumghaznavi, Thank you so much for taking the time to write a review and rate your experience with Randy at CarSquad. We really appreciate the feedback. We are so glad that you experienced a smooth and easy process. Your satisfaction and your business mean a lot to us. We are a used car dealership that feels less like, well, a used car dealership. Whether you are buying or selling your car, you are always in the driver’s seat and our goal is to provide you with an outstanding 5-Star experience. At CarSquad we pride ourselves on getting to know our customers and what works for them. Because we're not here to sell you any car. We're here to empower you to find your dream car. Thank you for choosing CarSquad as your used car destination! Your CarSquad Customer Care Team – Al

March 25, 2023

Randy helped us out on buying our SUV Nissan Kicks we love the process and he was very helpful. More

by Revattamarie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Jewesak, Randy Garrison
Report | Print
Mar 26, 2023 -

CarSquad responded

Dear Revattamarie, Hearing that you had 5-STAR experience with us is the best thing we could hope for! It is great to know that Randy was helpful and provided great service. Your satisfaction and your business mean a lot to us. Thank you for being a CarSquad customer and choosing CarSquad as your used car destination. Your CarSquad Customer Care Team – Al

March 24, 2023

Kenny was so kind. I loved his hospitality and his patience. He took his time and explained everything to where I understood what I was getting. I would definitely send More

by bambi1193
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Salami, Sam Mirza
Report | Print
Mar 24, 2023 -

CarSquad responded

Dear bambi1193, Thank you SO much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. It is so good to hear from you! We are glad to hear that you enjoyed your experience with Kenny, and hope you felt like part of the family during your visit! On behalf of your friends here at CarSquad, we look forward to helping you, in any way we can, to enjoy your new ride! Thank you for your business and for choosing CarSquad as your used car destination! Your CarSquad Customer Care Team – Al

March 24, 2023

Javier and Ernest were easy to work with, very responsive and helpful, and made the experience a good one instead of one I would rather not repeat. Give these guys a shot at getting you in the right car. The More

by Cypress.homestead
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernest (Ernie) Trevino, Javier Guzman, Haider Aljumaili, Livan Perera
Report | Print
Mar 24, 2023 -

CarSquad responded

Dear Cypress.homestead, Hearing that you had 5-STAR experience with us is the best thing we could hope for! It is great to know that Javier and Ernest were helpful, easy to work with and provided great service. Your satisfaction and your business mean a lot to us. Thank you for being a CarSquad customer and choosing CarSquad as your used car destination. Your CarSquad Customer Care Team – Al

March 24, 2023

Great price. Clean store. Worked with us to get a good deal. Enjoyed the experience More

by Sandy.wallbanger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Saif Rehman
Report | Print
Mar 25, 2023 -

CarSquad responded

Dear Sandy, We are so happy we could provide you with a positive car buying experience! We love hearing that you received great customer service from our team. We hope you felt like part of the family during your visit! On behalf of your friends here at CarSquad, we look forward to helping you in any way we can to enjoy your new ride! Your CarSquad Customer Care Team – Al

March 23, 2023

I have had many car buying experiences but TODAY was phenomenal… Patrick M. Is the truth … he did the work and sealed the deal… Albert in finance finished up efficiently so now I’m off In my new no hass More

by RikaKelly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick (Kenzie) Mckenzie, Albert Anzaldua
Report | Print
Mar 24, 2023 -

CarSquad responded

Dear Kelly, We are delighted to hear that you enjoyed a hassle free car buying experience with Patrick, and hope that you felt part of the family while visiting our Katy, Texas location. We are so glad that you experienced our ‘no pressure’ sales process, and that you received excellent, professional service from our CarSquad team. We hope you enjoy your new ride and look forward to working with you for many years to come. Your CarSquad Customer Care Team – Al

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