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Cardinal Honda

Groton, CT

4.7
271 Reviews
Call Dealership (860) 449-0411
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531 Connecticut 12

Groton, CT

06340

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271 Reviews of Cardinal Honda

September 07, 2023

transactions were very transparent and reasonably efficient. Comfortable environment felt no pressure and all my requests where satisfied. More

by daaz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
derrick and billy, Jessica Martin
Report | Print
Sep 11, 2023 -

Cardinal Honda responded

We appreciate your feedback! It's great to know that you found our transaction process transparent and efficient at Cardinal Honda. We strive for a comfortable, no-pressure environment. Thanks again!

Helpful
August 30, 2023

Purchase a new 2023 Honda Odyssey - was also very happy with my Hoda Odyssey purchased in 2004 More

by CN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Whittemore
Report | Print
Aug 31, 2023 -

Cardinal Honda responded

Thank you for your loyalty and for sharing your 2023 Honda Odyssey purchase experience with our team at Cardinal Honda! We'll see you next time! Have a great day!

Helpful
August 24, 2023

Very friendly, in and out in the time they said it would take. Kept me up to speed More

by Scubakev8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in service
Report | Print
Aug 25, 2023 -

Cardinal Honda responded

Thank you for choosing Cardinal Honda for your vehicle needs! We look forward to assisting you again in the future! Safe travels!

Helpful
August 19, 2023

I had my car serviced today and Justin Spaulding was my service advisor. He gave me EXCELLENT SERVICE today. I would greatly appreciate it if this review was passed onto the service manager Fred. Justin sh More

by whammie33
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Spaulding
Report | Print
Aug 22, 2023 -

Cardinal Honda responded

We're glad to know you received excellent service from Justin during your recent visit at Cardinal Honda. Your feedback is greatly appreciated and we'll be sure to pass it along to our Service Manager, Fred. Thanks for choosing us!

Helpful
August 16, 2023

I had very good service plus my car was ready before the guaranteed time. Great job! More

by 25kbrun51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Aug 17, 2023 -

Cardinal Honda responded

Thank you for choosing Cardinal Honda for your service needs! We look forward to assisting you again in the future! Safe travels!

Helpful
August 08, 2023

I’ve been bringing my car here for service since 2019. Always friendly professional staff and with appointment they were right on time and kept me informed with what was going on with my car. Love the ser More

by kkjdennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Aug 09, 2023 -

Cardinal Honda responded

We're glad to know you've been satisfied with our service department at Cardinal Honda since 2019! It's important for us to keep our customers informed and provide timely, professional service. Thanks for your support!

Helpful
July 18, 2023

Service is pricey, got my car back dirtier then I brought it there. They washed it but did an awful job, did not ask them to wash it, nor did they ask me if I wanted it washed. More

by Terri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Jul 20, 2023 -

Cardinal Honda responded

Thank you for the review, Terri. I'm sorry to hear that the car wash did not meet your expectations and will make sure this feedback gets passed along to the appropriate members of our team. If you'd like to discuss the situation further, please feel free to contact me directly at your earliest convenience. Respectfully, Fred Revoir - Service Manager - (860)449-0411 EXT 2281

Helpful
July 17, 2023

Because of being from out of state, I feel it was a typical oil change anywhere. More

by Leebee435
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Jul 20, 2023 -

Cardinal Honda responded

If you're willing to speak with me, I would like to learn more about your visit in order to provide all customers with a five-star experience going forward. Please consider reaching out so we can talk this through together. Thank you, Fred Revoir - Service Manager - (860)449-0411 EXT 2281

Helpful
July 05, 2023

Quick, honest, and delivered on time. No surprises is exactly what I want when I take my car in. More

by Justin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe
Report | Print
Jul 05, 2023 -

Cardinal Honda responded

Hey Justin, thank you for the 5-star rating and review! We're happy to hear that our team provided you with great customer service and a hassle-free experience. We'll see you next time at Cardinal Honda. Drive safely!

Helpful
July 02, 2023

Robert Milardo was super competent, polite and knowledgeable about the Ridgeline. Recommend him and others at Cardinal Honda highly. More

by ehargusno
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance folks, Robert Malardo
Report | Print
Jul 05, 2023 -

Cardinal Honda responded

Thank you for the great review! We're glad to hear that Robert and our team at Cardinal Honda provided you with excellent service. Robert is an asset to our team and he will be so happy to hear this. We appreciate your recommendation and hope to see you again in the future!

Helpful
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