Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
CardinaleWay Acura Las Vegas
Las Vegas, NV
466 Reviews
We believe that it’s one thing to sell a car, but it’s something else entirely to build a positive business relationship with our customers. Our focus is on the later. We are dedicated to delivering exceptional, personalized customer service whether it’s your first time visiting us or your hundredth time. With that said, we believe the key is in the details. It’s the little things such as a friendly “hello” and something as simple as a timely call back that all add up.
With that said, there are significant overlapping values that make up the foundation of what we do and believe in at CardinaleWay Acura. Honesty, integrity and hardwork are all central to the CardinaleWay. Without these values, we would never have built the strong business relationships we have today with the members of the Las Vegas, NV, community. For us at CardinaleWay Acura, selling vehicles is simply a byproduct and we wouldn’t have it any other way.
Since its founding, Acura has remained a powerful force in the auto industry. With exceptional quality standards and the consistent development of new technologies, Acura remains an innovation leader in the industry. It’s the brand’s dedication to quality and innovation that have made us brand ambassadors for life. We are passionate about the Acura brand and are proud to carry the full lineup of vehicles, including the ILX, RLX, TLX, MDX and RDX. There’s so much to explore in the CardinaleWay Acura inventory and our team of experts are always on hand to help.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 466 reviews
August 19, 2026
Acura Lease Purchase Review I want to take a moment to recognize Anna and Johnee for the exceptional level of professionalism and customer service they provided throughout my recent Acura lease purchase. recognize Anna and Johnee for the exceptional level of professionalism and customer service they provided throughout my recent Acura lease purchase. From the initial interaction through the completion of the transaction, both Anna and Johnee demonstrated outstanding product knowledge, professionalism, communication, and attention to detail. They made the entire process efficient, transparent, and comfortable while ensuring that all of my questions and concerns were addressed. What stood out most was their genuine commitment to customer satisfaction. They represented Acura extremely well and created an experience that reflects positively on the dealership and the Acura brand. Employees who consistently demonstrate this level of dedication and professionalism are invaluable to an organization. I strongly recommend that management recognize Anna and Johnee for their outstanding performance and consider them for any available raises, incentives, awards, or advancement opportunities. Their efforts absolutely deserve to be acknowledged. Thank you, Anna and Johnee, for making my lease purchase an excellent experience. Five-star service from beginning to end. Also very many kudos to their sales manager, but I totally forgot his name however he was awesome. Got me the color and vehicle. I wanted it for the price I asked for.- Juan Salas More
by Juan salas
Employees Worked With
Johnee and Anna with new service manager however I forgot his name. But he was very good at what he does
August 18, 2026
I was very happy with my new MDX Acura Lease. But I wasn’t very happy with how I got to my final deal. Someone from management promised me a certain deal and then when I came in the next day t But I wasn’t very happy with how I got to my final deal. Someone from management promised me a certain deal and then when I came in the next day to sign the deal it had been modified and changed. He acted as if I made up the numbers when really he had texted me the exact numbers I was asking for. I quickly realized what was going on and just kept my mouth shut and signed bc it was still pretty good of an offer. Just wasn’t what was promised. I hope they don’t make this mistake again with another client. Thanks, John M More
by Johnmarrdance
Employees Worked With
Johnny
August 14, 2026
Mitch is excellent, I can trust him and feel safe with him over seeing the results of my MDX him over seeing the results of my MDX More
by Thomassj080533
Employees Worked With
July 23, 2026
courteous, helpful staff. straightforward and friendly with customers. nice to have business with….sure be coming back. straightforward and friendly with customers. nice to have business with….sure be coming back. More
by dansabiniano
Employees Worked With
July 04, 2026
Mitch is the best. Honest and takes care and prioritizes the needs of my car. Been seeing Mitch for years if there is issue with the car. I’m so proud of Mitch and wi Honest and takes care and prioritizes the needs of my car. Been seeing Mitch for years if there is issue with the car. I’m so proud of Mitch and will recommend to everyone. CardinaleWay Acura should be proud for having an excellent member of the team. More
by Tootsalmario
Employees Worked With
July 01, 2026
Cardinaleway Acura is the only dealership I go to for all my car needs. They have the best prices, the best customer service and I have never had an issue with them. Any questions I had were answered. Whenev my car needs. They have the best prices, the best customer service and I have never had an issue with them. Any questions I had were answered. Whenever I had to have service done they have sent videos showing recommendations and why. The parts department is knowledgeable and friendly. I don’t feel they’re rushing me out the door. They make sure I get what I came in for. Sales department is great. The only dealership that I haven’t felt bombarded the moment I drive on to the lot. They greet me as I walk in but they don’t stalk me like I’ve had in previous dealerships trying to get the sale. They’ve always pointed me in the right direction and answered any questions I throw at them. More
by Heyleigh413
Employees Worked With
May 17, 2026
I was helped by Freddy. Scheduling went smoothly and Freddy was able to answer specific to the service I could expect prior to the appointment. The service was conducted in Scheduling went smoothly and Freddy was able to answer specific to the service I could expect prior to the appointment. The service was conducted in a timely manner and Freddy kept me appraised of status. I particularly liked the realtime video feedback I received during the evolution. More
by LVCrPshoot
Employees Worked With
Freddy Service writer
May 17, 2026
Johnny at Acura gave us an amazing experience from start to finish. He was professional, honest, and worked hard to get us a really great price without any pressure or hassle. He took the time to answer all to finish. He was professional, honest, and worked hard to get us a really great price without any pressure or hassle. He took the time to answer all our questions, explained everything clearly, and made the whole process smooth and stress-free. You can tell he truly cares about his customers and wants to make sure they leave happy. We really appreciated his patience, transparency, and excellent customer service. If you’re looking for someone trustworthy and easy to work with at Acura, definitely ask for Johnny. Highly recommend! More
by verrah.ayuyu
May 15, 2026
Mitch is been my service writer for years all ways been very helpful and professional if you need professional services go see him very helpful and professional if you need professional services go see him More
by Jvc1046
Employees Worked With
May 15, 2026
I had the pleasure of being help by Ryan who got me out of a nightmare of a car. Justin also assisted with the deal and the big dog, Andrew who is management squashed every stressful situation go completel of a nightmare of a car. Justin also assisted with the deal and the big dog, Andrew who is management squashed every stressful situation go completely smooth More
by MAMA-RISSA
Employees Worked With
RYAN, JUSTIN & ANDREW
